MQL Virtual Hosting vs Full VPS - page 3

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Juvenille Emperor Limited
Moderator
9334
Eleni Anna Branou  
fabio7774:

Hi,


I purchased a vps subscription last week and everything was OK. It was set on a demo account.

After the last mt5 update, my demo account was reset (w/o my approval  obviously) and the VPS disappear.

How am I supposed to recover it ?

Thanks

You need to login again into your MQL5 account in MT5 >> Tools >> Options >> Community tab.



fabio7774
38
fabio7774  

I did 

but still 



Juvenille Emperor Limited
Moderator
9334
Eleni Anna Branou  
fabio7774:

I did 

but still 



Make sure you are logged into the trading account that you have your MQL5 VPS on.

Check that your MQL5 VPS subscription is still valid.

https://www.mql5.com/en/vps/subscriptions

Also try to restart your MT5 terminal.


fabio7774
38
fabio7774  
Hi

In my first post i was stating that my demo account was reset automatically w/o my approval and that i purchased the subscription last week
Obviously the demo account number has changed which probably caused the trouble
Juvenille Emperor Limited
Moderator
9334
Eleni Anna Branou  
fabio7774:
Hi

In my first post i was stating that my demo account was reset automatically w/o my approval and that i purchased the subscription last week
Obviously the demo account number has changed which probably caused the trouble

I didn't understand what reset means.

If your old demo account was removed and a new one came in its place, yes that's removed your MQL5 VPS server, because this VPS was assigned to the previous particular demo account.

You can move your MQL5 VPS server to your new demo account though here: https://www.mql5.com/en/vps/subscriptions

(Change account option)



fabio7774
38
fabio7774  
Perfect. Thanks for your help.
fabio7774
38
fabio7774  

Hi,

Anything wrong with the VPS ?

I can't see my experts running from the vps windows.

Why is this ?

Juvenille Emperor Limited
Moderator
9334
Eleni Anna Branou  
fabio7774:

Hi,

Anything wrong with the VPS ?

I can't see my experts running from the vps windows.

Why is this ?

Are you sure you have migrated your charts/experts succesfully?

If you had, you would be able to see them running under the CPU - MEMORY - DISK performance charts.

Also check your VPS (right click) >> Journals, under your account details, in the Navigator window.

fabio7774
38
fabio7774  
Thanks. It's fixed. Was just an issue with my EA.
123
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