My MQL5 VPS does not work

[seusonghybtc]

hi my vps not work how to solve it. I rent it from mql5. some time I have that problem. I rent around 100 account vps.

[Sergey Golubev]

If you are about MQL5 VPS so you can check the procedure - just in case you missed something there:

Forum on trading, automated trading systems and testing trading strategies

I can't purchase MQL5 VPS

Eleni Anna Branou, 2025.09.11 06:26

Logout of your MQL5 account in MT4/5 >> Tools >> Options >> Community, then restart your MT4/5 terminal, login into your MQL5 account in MT4/5 >> Tools >> Options >> Community ...

...

Launching MetaTrader VPS: A step-by-step guide for first-time users

https://www.mql5.com/en/articles/13586

https://www.metatrader5.com/en/terminal/help/virtual_hosting/virtual_hosting_terminal

Read the last steps 15-25 of these guides below to understand how MQL5 VPS works:

https://www.mql5.com/en/forum/366152  (MT4)

https://www.mql5.com/en/forum/366161  (MT5)

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And please note that forex market is closed during the weekend, and some VPS services may have the maintemamce because of that. You can try today (on Moday) for example: synchronize/migrate once again and check the logs in your Metatrader and VPS logs as well.

[seusonghybtc]

Sergey Golubev #:

If you are about MQL5 VPS so you can check the procedure - just in case you missed something there:

--------------------

And please note that forex market is closed during the weekend, and some VPS services may have the maintemamce because of that. You can try today (on Moday) for example: synchronize/migrate once again and check the logs in your Metatrader and VPS logs as well.

last week work very well but from this morning . all stucked 

[seusonghybtc]

seusonghybtc #:

last week work very well but from this morning . all stucked 

migration failed.

[Sergey Golubev]

seusonghybtc #:

migration failed.

Is it written in the logs?
I am asking because you only can see it ... and you did not provide any screenshots and did not provide any logs from Metatrader and from MQL5 VPS ... so because of that - you should find the reason by yourself ...

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Check the instructions on post #1 once again, check your EA which you are migrating (indicators as resources, dll is not used, and some more limitations) ... so check everything.

And check this summary post #6

[seusonghybtc]

Sergey Golubev #:

Is it written in the logs?
I am asking because you only can see it ... and you did not provide any screenshots and did not provide any logs from Metatrader and from MQL5 VPS ... so because of that - you should find the reason by yourself ...

----------------

Check the instructions on post #1 once again, check your EA which you are migrating (indicators as resources, dll is not used, and some more limitations) ... so check everything.

And check this summary post #6

here is the problem. last week vps is work very well. but today everything is diconect and can not migiration agai. another account also have the same problem.

[Sergey Golubev]

seusonghybtc #:
here is the problem. last week vps is work very well. but today everything is diconect and can not migiration agai. another account also have the same problem.

1) I see that Metatrader (Metatrader which is located in VPS) was disconnected from your trading account.
2) And there is error 1001 in the log of your home Metatrader.

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About error 1001 ...this error 1001 is very specific (at least - for me). But there is one summary post about this error and the reason of it: #5 
And check TLS 1.2 support on your home computer: Update to enable TLS 1.1 and TLS 1.2 as default secure protocols in WinHTTP in Windows

[seusonghybtc]

Sergey Golubev #:

1) I see that Metatrader (Metatrader which is located in VPS) was disconnected from your trading account.
2) And there is error 1001 in the log of your home Metatrader.

-------------------

About error 1001 ...this error 1001 is very specific (at least - for me). But there is one summary post about this error and the reason of it: #5 
And check TLS 1.2 support on your home computer: Update to enable TLS 1.1 and TLS 1.2 as default secure protocols in WinHTTP in Windows

how to solve it. previose your team chave vps location and make it work as normorl.

[Sergey Golubev]

And if you tried everything (update TLS 1.2 support, check about how many Metatrader instances you installed on your home computer, old Windows version such as Windows 7? ... and so on) ... and if it does not work for you so - 

Forum on trading, automated trading systems and testing trading strategies

VPS Stuck at Receiving Virtual Status

Eleni Anna Branou, 2026.06.01 06:26

Try to migrate your trading environment to MQL5 VPS again.

If that doesn't work, contact the Service Desk and ask for a change of server.

[Sergey Golubev]

seusonghybtc #:
previose your team chave vps location and make it work as normorl.

This is not my team. It is the service desk.
You can contact the Service Desk and ask for a change of server/location.