Seller account rejected after being approved

[Abdul Jalil]

My seller account has being rejected after being approved. I sold 1 product there. All was going good. Provided the relevant documents. I have contacted the service desk for an update. Being selling on there since November 2025

[Oleksandr Medviediev]

Abdul Jalil:
My seller account has being rejected after being approved. I sold 1 product there. All was going good. Provided the relevant documents. I have contacted the service desk for an update. Being selling on there since November 2025

You can write to the service desk - if you already did, wait for the reply. 
Here is thread on related topic
https://www.mql5.com/en/forum/ 481262

[Abdul Jalil]

Oleksandr Medviediev #:
You can write to the service desk - if you already did, wait for the reply. 
Here is thread on related topic
https://www.mql5.com/en/forum/ 481262

thx buddy

[MOHIM MONDAL]

Hello,

My seller verification application was rejected by automated checks.

I would like to confirm if any additional documents or steps are possible

to reapply for seller verification on my existing account.

Thank you.

[Carl Schreiber]

MOHIM MONDAL #:

Hello,

My seller verification application was rejected by automated checks.

I would like to confirm if any additional documents or steps are possible

to reapply for seller verification on my existing account.

Thank you.

Registration as a Seller
Registration as a Seller: https://www.mql5.com/en/articles/385#register_as_seller
from the rules for siganl provider: https://www.mql5.com/en/signals/rules#part_II
Seller verification / Verfikation SMS https://www.mql5.com/en/forum/444973

The Administration checks the Seller's identity documents. Usually 10 working days are given for checking a User's application to register as a Seller, however the check can be completed sooner.
In case discrepancies or errors are detected during the check, an application is rejected by the Administration with a reason for rejection specified. A new check of a corrected application is performed according to regular conditions stipulated in paragraph II.2.
To confirm their identity, users need to provide a photograph of one of the following documents:

    passport (double-page spread);
    ID card or identity certificate (front side);
    driver's license (front side).

Document photographs should meet the following requirements:

    photographs should be in color;
    photographs should be uncut — all edges of a document should be visible;
    a document should occupy more than 50% of the photograph area;
    a photograph should be clear; a text should be legible and easy to read;
    editing photographs using image-processing applications is not allowed.