Undo my seller account approval

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SeyyedMajid Mahdifar
63
SeyyedMajid Mahdifar  
Hello

I really get tired for posting everywhere about my problem.
I even called but no one was there for conversation.
In my seller account , my document approval status is rejected and I can not send them again.
I just want to undo approval status to let me send my document again for verifying.
What should I do right now?

Thank you
Hakim Precious
230
Hakim Precious  
SeyyedMajid Mahdifar:
Hello

I really get tired for posting everywhere about my problem.
I even called but no one was there for conversation.
In my seller account , my document approval status is rejected and I can not send them again.
I just want to undo approval status to let me send my document again for verifying.
What should I do right now?

Thank you


If you are using mobile phone


Then try to talk phone with from your mobile browser

Don't take photo and upload


When you click upload documents select camera and take photos from There


Not to select folder with already taken photos


Hopefully you understand me?

SeyyedMajid Mahdifar
63
SeyyedMajid Mahdifar  
Hakim Precious:


If you are using mobile phone


Then try to talk phone with from your mobile browser

Don't take photo and upload


When you click upload documents select camera and take photos from There


Not to select folder with already taken photos


Hopefully you understand me?


Thank you for your answer (At last I found a person who answer me)

But the problem is that I can not upload any document.

I have not button which I can select my document for uploading

Files:
77.jpg 109 kb
Keith Watford
Moderator
17191
Keith Watford  
SeyyedMajid Mahdifar:


Thank you for your answer (At last I found a person who answer me)

But the problem is that I can not upload any document.

I have not button which I can select my document for uploading

Aren't you supposed to click at least one of the permissions boxes? They're not selected in your image.

SeyyedMajid Mahdifar
63
SeyyedMajid Mahdifar  
Keith Watford:

Aren't you supposed to click at least one of the permissions boxes? They're not selected in your image.

No

I just can see them, They are not selectable

Hakim Precious
230
Hakim Precious  
SeyyedMajid Mahdifar:

No

I just can see them, They are not selectable

can you take a screenshot so that someone can see actually what you are saying because sometimes it will be hard to understand you without a photo


Also have you tried to contact support?

SeyyedMajid Mahdifar
63
SeyyedMajid Mahdifar  

attention to these 2 images which I attached.


more than 6 months I'm following up about my problem but no one can resolve it.


I really dont know what should I do

Files:
1.jpg 95 kb
2.jpg 106 kb
Alain Verleyen
38504
Alain Verleyen  
SeyyedMajid Mahdifar:

attention to these 2 images which I attached.


more than 6 months I'm following up about my problem but no one can resolve it.


I really dont know what should I do

Try to contact them by phone : https://www.mql5.com/en/contact
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SeyyedMajid Mahdifar
63
SeyyedMajid Mahdifar  
Alain Verleyen:
Try to contact them by phone : https://www.mql5.com/en/contact

I tried it several times before

No one answer me there

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