Where to contact with MQL5 service by email
Ji Enzo:
I recently canceled a VPS subscription and the refund was credited to my MQL5 account balance, not back to my credit card.
My current account balance is not enough to purchase the new EA that I want. I also cannot withdraw the balance because it is below the minimum withdrawal amount.
My question is: How can I use my existing account balance and pay the remaining amount with my credit card to complete a purchase? I want to combine both payment methods.
and Where to contact with MQL5 service by email? not FAQ chat robot.
and Where to contact with MQL5 service by email? not FAQ chat robot.
Thank you for your help.
How to write to the service desk: post #8 - https://www.mql5.com/en/forum/ 481262#comment_55888036
How get in touch to Service Desk about technical problem?
- 2025.02.11
- www.mql5.com
How to get in touch to service desk about incorrect data on economic calendar. Service desk request wrong signal flags. For any technical questions and suggestions, please use the forum. How get in touch to service desk about technical problem
Ji Enzo:
My question is: How can I use my existing account balance and pay the remaining amount with my credit card to complete a purchase? I want to combine both payment methods.
My question is: How can I use my existing account balance and pay the remaining amount with my credit card to complete a purchase? I want to combine both payment methods.
It is recommended to deposit necessary fund to the forum account/balance and pay directly from MQL5 account.
You guys took 2 payments of $1699 from me. Please help me get 1 payment back. This is urgent
Venter.jan777 #:
You guys took 2 payments of $1699 from me. Please help me get 1 payment back. This is urgent
You must contact Service Desk , as this type of support is strictly not handled through the forum. You guys took 2 payments of $1699 from me. Please help me get 1 payment back. This is urgent
Follow the prompts in the chatbot in the correct order. The system will eventually allow you to submit a ticket to speak with a support agent.
https://www.mql5.com/en/contact
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Send your messages and see the history of your requests to the mql5.com support team even if you are not registered on the website.
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and Where to contact with MQL5 service by email? not FAQ chat robot.