Looking for much needed help! Thank you: Neither MT4 or MT5 wants to do anything/reaction when clicking on install files.

 

Looking for much needed help! Thank you: Neither MT4 or MT5 wants to do anything/reaction when clicking on install files.

I have tried right clicking and trying as administrator.

I have also tried the compability with earlier versions of windows mode. 

I use windows 10 with a i7-7700k intel cpu. 

Neither broker metatrader 4 & 5 work, and neither of those from the original metatrader website. 

Former meta trader versions from around 2022 works, but those are deleted now. I wanted to install the new version from my broker.

CPU was changed recently and i didnt do any clean re-install on windows. Same windows should be possible to continue work even with cpu change. 

I would really appreciate any help to solve this. 

Thanks.

Sincerely, 


*Btw i installed any older versions of MT4 & MT5*

 
Unintall any old MT4/5 terminals, restart your computer and then download the latest MT4/5 terminals from your brokers websites and install them.
 
Eleni Anna Branou #:
Unintall any old MT4/5 terminals, restart your computer and then download the latest MT4/5 terminals from your brokers websites and install them.


Good evening Mrs. Branou .. I already uninstalled all older MT4/5 Terminals. 


Still not working unfortunately.

 
Sinan A #:

Good evening Mrs. Branou .. I already uninstalled all older MT4/5 Terminals. 

Still not working unfortunately.

Did you install the latest MT4/5 terminals, downloaded from your brokers websites?

 
Eleni Anna Branou #:

Did you install the latest MT4/5 terminals, downloaded from your brokers websites?

Thanks for trying to help out, i appreciate it Mrs Eleni. 

I didnt succeed to install.. it doesnt work unfortunately.. I download them, then i click on them and nothing happens.

This is the main issue. 

 
Sinan A #:

Thanks for trying to help out, i appreciate it Mrs Eleni. 

I didnt succeed to install.. it doesnt work unfortunately.. I download them, then i click on them and nothing happens.

This is the main issue. 

What do you see when you click the MT4/5 exe file?

 
Eleni Anna Branou #:

What do you see when you click the MT4/5 exe file?

Goodmorning Mrs Eleni. 

When i click on the installer(exe file) it seems like thinking for a little moment, it has the thinking/working mouse icon..

... then nothing happens. no error.. no big reaction really ,.. Just as if i havent clicked on it. 

 
Sinan A #:

Goodmorning Mrs Eleni. 

When i click on the installer(exe file) it seems like thinking for a little moment, it has the thinking/working mouse icon..

... then nothing happens. no error.. no big reaction really ,.. Just as if i havent clicked on it. 

This is a sign that something is wrong with your computer's operating system, or that your firewall or antivirus is blocking the installation.

Try right click >> Run as administrator.

 
Eleni Anna Branou #:

This is a sign that something is wrong with your computer's operating system, or that your firewall or antivirus is blocking the installation.

Try right click >> Run as administrator.

I think you are right.. I just want to try finding the issue.. to avoid a big reset of windows. 

I did try the right click Run as administrator suggestion, it didnt work. 

I also tried the right click settings & use backward compatibility as another(older) version of windows.. And didnt work either. 

 
Sinan A #:

I think you are right.. I just want to try finding the issue.. to avoid a big reset of windows. 

I did try the right click Run as administrator suggestion, it didnt work. 

I also tried the right click settings & use backward compatibility as another(older) version of windows.. And didnt work either. 

Try ot disable firewall or your antivirus are adding the MT4/5 exe file to their exemptions and try installing again.

 
Eleni Anna Branou #:

Try ot disable firewall or your antivirus are adding the MT4/5 exe file to their exemptions and try installing again.

Also tried these 2 suggestions.. This is what made me come to this forum .. im getting out of ideas myself uff  :) 

And thanks i appreciate it!