Invalid License - page 2

 
Youngon #:

Fill Community tab of Metatrader.

May I know how to do that

1. I made Community login:

2. and checked in Metatrader journal:

 
I have purchased the product <market-product-name-redacted> but I am receiving an "invalid license" error on my MetaTrader 5 terminal.

I have already done the following troubleshooting:
1. Logged out and logged back into my MQL5 account in the MT5 terminal.
2. Verified all 'Expert Advisors' settings (Allow Algo Trading, Allow DLL, WebRequest).
3. The error message in the MT5 Experts log is: "invalid license".

I believe the license is not assigned to my current live account number. I cannot find the "Manage Activations/Licenses" link on your website under my purchases to correct this myself.
Please assign the purchased license to my current live trading account .
 
Maidre #:
I have purchased the product <market-product-name-redacted> but I am receiving an "invalid license" error on my MetaTrader 5 terminal.

I have already done the following troubleshooting:
1. Logged out and logged back into my MQL5 account in the MT5 terminal.
2. Verified all 'Expert Advisors' settings (Allow Algo Trading, Allow DLL, WebRequest).
3. The error message in the MT5 Experts log is: "invalid license".

I believe the license is not assigned to my current live account number. I cannot find the "Manage Activations/Licenses" link on your website under my purchases to correct this myself.
Please assign the purchased license to my current live trading account .

MQL5.com Market purchases are not assigned to trading accounts.

Please follow these steps:

1. Uninstall the EA from your terminal. Right-click in Navigator >> Experts and delete it.

2. Restart your PC or VPS.

3. Log into your MQL5 account in MT4/5 >> Tools >> Options >> Community. Install the EA only through the Market section:

MT4: Terminal >> Market >> Purchased >> Install

MT5: Navigator >> Market >> My Purchases >> Install

Copying ex4/ex5 files manually will not work for MQL5.com Market purchases. Stay logged into your MQL5 account at all times so the EA continues to run properly.