Entries and stop losses triggered when not met, please help, thanks

 
Please help me understand what’s gone wrong here, have I done something wrong?

First example a buy stop on GBP/JPY set at 192.020, it started trade and hit stop loss despite being far off entry (over 9 pips). See screenshots. I can see on stop loss it’s marginally different from my trade but I assume that is slippage, the entry and lost trade seems hugely off to be slippage. 

Second example EUR/GBP that triggered stop loss far from stop loss. MT4 data says triggered 0.1 pips off stop loss, again that could be slippage but price was nowhere near either these SL figures and seems too far off to be to do with bid and ask prices. 

Any advice would be great, don’t know if I’m doing something wrong or how to avoid in future. Thanks
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BJones:
Please help me understand what’s gone wrong here, have I done something wrong?

First example a buy stop on GBP/JPY set at 192.020, it started trade and hit stop loss despite being far off entry (over 9 pips). See screenshots. I can see on stop loss it’s marginally different from my trade but I assume that is slippage, the entry and lost trade seems hugely off to be slippage. 

Second example EUR/GBP that triggered stop loss far from stop loss. MT4 data says triggered 0.1 pips off stop loss, again that could be slippage but price was nowhere near either these SL figures and seems too far off to be to do with bid and ask prices. 

Any advice would be great, don’t know if I’m doing something wrong or how to avoid in future. Thanks

you buy at the Ask price, sell at the Bid price

the chart shows bid prices

in chart properties turn on display Ask line and then you will see the current Ask price

 
when the candle is unfinished, there's no idea of closing price yet, so if you're trading on extreme volatility, the candle will shoot up and down and hunt your stop. The buy position is closed when the bid price hits your stop. With high slippage it can be disastrous, be very careful trading on economic calender events (or even worse - trading a few minutes right before a news event)
 
Paul Anscombe #:

you buy at the Ask price, sell at the Bid price

the chart shows bid prices

in chart properties turn on display Ask line and then you will see the current Ask price

Thanks for the advice but was well off the buy and ask prices 
 
Conor Mcnamara #:
when the candle is unfinished, there's no idea of closing price yet, so if you're trading on extreme volatility, the candle will shoot up and down and hunt your stop. The buy position is closed when the bid price hits your stop. With high slippage it can be disastrous, be very careful trading on economic calender events (or even worse - trading a few minutes right before a news event)
Thanks for the advice but was in quiet Asia session with low volatility and no news events 
 
BJones #:
Thanks for the advice but was well off the buy and ask prices 
Then ask your broker for an explanation