Login Issues

 
Can anyone help with the Login issues I've been having with connecting eightcap to MQL5 in order for me to rent a VPS ? This has been an "authorization error" and "failed to get list of user products [405]" error in my journal and the service desk had not helped me resolve the issue. 
 
Gina Morishige:
Can anyone help with the Login issues I've been having with connecting eightcap to MQL5 in order for me to rent a VPS ? This has been an "authorization error" and "failed to get list of user products [405]" error in my journal and the service desk had not helped me resolve the issue. 

Your MQL5 login is mbs3.0 and not your email or any other.

If you don't remember your MQL5 account password or the one you use doesn't work, you can reset it here: https://www.mql5.com/en/auth_forgotten