Unfortunately www.mql5.com website cannot track server names changes. So you've must been ask Servicedesk (or ask your broker to do that) to update signals' details.
You weren't able to create a new signal because both new and old servers are actually the same.
Contacts and Requests is not just a KB. Just choose "Other questions" option to ask in free form
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On June 25th, 2023, LQDFX changed their server names from LQDLLC-Demo01 to LCDLtd-Demo01 and LQDLCC-Live02 to LQDLtd-Live02.
This has caused my MQL5's Private Signal Monitoring to disconnect (I was privately monitoring a live LQDFX account) and unable to reconnect
since you CANNOT change server names once a signal has been created. I deleted the private signal and now MQL5 won't let me recreate
with the NEW server name since it says the account number is ALREADY being used. I believe MQL5 has a bug in their system when it comes
to broker server name changes. I tried to use the Contacts and Requests at the bottom of the MQL5 website, but it's 100% useless for technical
issues such as this and is nothing more than a simple knowledge base system. This request needs to go to a live person I'm afraid.
Many thanks in advance!