Help: Why does signal page show profitable but mine not?

 

I subscribed to a demo signal to test out how the system works, since I'm new, and to find out any problems that arise. It looks like an  "invalid" stop loss / take profit level was to blame for the signal copying a trade too late. Then it attempted to reconnect to the signal, but upon connecting again, the signal account had already sold. Therefor, the client detected it as not existing and simply closed it. Is there a way to prevent this from happening again? Also, if you can help me understand what exactly happened and what/who is responsible for the loss, I would appreciate it. I'm using broker Trader's Way, an MT4.ECN demo account. Here's the log:


JOURNAL LOG <link removed>

2015.04.22 00:05:44.585 Automated trading enabled
2015.04.22 00:05:50.257 Automated trading disabled
2015.04.22 01:25:57.527 '105142': Signal - signal provider has balance 24 586.82 USD, leverage 1:500
2015.04.22 01:25:57.527 '105142': Signal - subscriber has balance 4 000.00 USD, leverage 1:500
2015.04.22 01:25:57.527 '105142': Signal - percentage for volume conversion selected according to the ratio of balances and leverages, new value 4%
2015.04.22 01:25:57.527 '105142': Signal - synchronization finished successfully
2015.04.22 01:25:57.590 '105142': Signal - ping to signal server 69.60 ms, to trade server 72.06 ms
2015.04.22 02:07:01.190 '105142': Signal - connecting to signal server
2015.04.22 02:07:01.269 '105142': Signal - signal provider has balance 24 586.82 USD, leverage 1:500
2015.04.22 02:07:01.269 '105142': Signal - subscriber has balance 4 000.00 USD, leverage 1:500
2015.04.22 02:07:01.269 '105142': Signal - percentage for volume conversion selected according to the ratio of balances and leverages, new value 4%
2015.04.22 02:07:01.269 '105142': Signal - synchronization finished successfully
2015.04.22 02:07:01.269 '105142': Signal - ping to signal server 3.56 ms, to trade server 6.04 ms
2015.04.22 03:24:07.997 '105142': login on TradersWay-Demo through Data Center 1
2015.04.22 03:24:08.560 '105142': login datacenter on TradersWay-Demo through Data Center 1
2015.04.22 03:24:08.685 '105142': previous successful authorization performed from 84.45.32.6
2015.04.22 03:24:20.872 '105142': ping to current access point Data Center 1 is 9.34 ms
2015.04.22 04:20:10.678 '105142': Signal - connecting to signal server
2015.04.22 04:20:10.912 '105142': Signal - signal provider has balance 24 586.82 USD, leverage 1:500
2015.04.22 04:20:10.912 '105142': Signal - subscriber has balance 4 000.00 USD, leverage 1:500
2015.04.22 04:20:10.912 '105142': Signal - percentage for volume conversion selected according to the ratio of balances and leverages, new value 4%
2015.04.22 04:20:10.912 '105142': Signal - synchronization finished successfully
2015.04.22 04:20:10.928 '105142': Signal - ping to signal server 3.06 ms, to trade server 6.01 ms
2015.04.22 05:50:45.296 '105142': Signal - signal provider added position #79866343 sell 6.15 EURUSD at 1.07165 sl: 1.07365 tp: 1.06165 [order activation]
2015.04.22 05:50:45.296 '105142': Signal - symbol EURUSD mapped to EURUSDi
2015.04.22 05:50:45.296 '105142': order sell market 0.24 EURUSDi sl: 0.00000 tp: 0.00000
2015.04.22 05:50:45.499 '105142': order was opened : #9247062 sell 0.24 EURUSDi at 1.07145 sl: 0.00000 tp: 0.00000
2015.04.22 05:50:45.499 '105142': modify order #9247062 sell 0.24 EURUSDi at 1.07145 sl: 0.00000 tp: 0.00000 -> sl: 1.07365 tp: 1.06165
2015.04.22 05:50:45.640 '105142': order #9247062 sell 0.24 EURUSDi at 1.07145 was modified -> sl: 1.07365 tp: 1.06165
2015.04.22 05:50:45.640 '105142': Signal - signal provider position #79866343 sell 6.15 EURUSD at 1.07165 sl: 1.07365 tp: 1.06165 copied
2015.04.22 05:50:49.702 '105142': Signal - stop levels of position [#79866343 sell 6.15 EURUSD at 1.07165 sl: 1.07155 tp: 1.06165] of signal provider updated
2015.04.22 05:50:49.702 '105142': modify order #9247062 sell 0.24 EURUSDi at 1.07145 sl: 1.07365 tp: 1.06165 -> sl: 1.07155 tp: 1.06165
2015.04.22 05:50:49.843 105142': modification of order #9247062 sell 0.24 EURUSDi at 1.07145 sl: 1.07365 tp: 1.06165 -> sl: 1.07155 tp: 1.06165 failed [Invalid S/L or T/P]
2015.04.22 05:50:49.843 '105142': Signal - trade request failed [Invalid S/L or T/P]
2015.04.22 05:50:49.843 '105142': Signal - failed to update stop levels of position [#79866343 sell 6.15 EURUSD at 1.07165 sl: 1.07155 tp: 1.06165]
2015.04.22 05:50:50.671 '105142': Signal - subscription is not synchronized, trade #79866343 sell 6.15 EURUSD at 1.07165 sl: 1.07155 tp: 1.06165 ignored
2015.04.22 05:51:59.638 '105142': Signal - connecting to signal server
2015.04.22 05:51:59.950 '105142': Signal - local position [#9247062 sell 0.24 EURUSDi at 1.07145 sl: 1.07365 tp: 1.06165]
2015.04.22 05:51:59.950 '105142': Signal - signal provider has balance 24 648.32 USD, leverage 1:500
2015.04.22 05:51:59.950 '105142': Signal - subscriber has balance 4 000.00 USD, leverage 1:500
2015.04.22 05:51:59.950 '105142': Signal - percentage for volume conversion selected according to the ratio of balances and leverages, new value 4%
2015.04.22 05:51:59.950 '105142': Signal - position [#9247062 sell 0.24 EURUSDi at 1.07145 sl: 1.07365 tp: 1.06165] does not exist on signal provider account, trying to close
2015.04.22 05:51:59.950 '105142': close order #9247062 sell 0.24 EURUSDi at 1.07145 sl: 1.07365 tp: 1.06165 at price 0.00000
2015.04.22 05:52:00.091 '105142': order #9247062 sell 0.24 EURUSDi at 1.07145 sl: 1.07365 tp: 1.06165 closed at price 1.07225
2015.04.22 05:52:00.091 '105142': Signal - position [#9247062 sell 0.24 EURUSDi at 1.07145 sl: 1.07365 tp: 1.06165] closed successfully
2015.04.22 05:52:00.091 '105142': Signal - synchronization finished successfully
2015.04.22 05:52:00.091 '105142': Signal - ping to signal server 4.26 ms, to trade server 7.21 ms
2015.04.22 09:39:00.086 '105142': Signal - signal provider has balance 24 648.32 USD, leverage 1:500
2015.04.22 09:39:00.086 '105142': Signal - subscriber has balance 3 979.26 USD, leverage 1:500
2015.04.22 09:39:00.086 '105142': Signal - percentage for volume conversion selected according to the ratio of balances and leverages, new value 4%
2015.04.22 09:39:00.086 '105142': Signal - synchronization finished successfully
2015.04.22 09:39:00.383 '105142': Signal - ping to signal server 296.49 ms, to trade server 299.44 ms
 
Some brokers have limitations on stoploss level.
 
Better use other signal provider
 
While I am not sure if this applies or not, I have a theory.  I saw on the cloud/agent strategy tester system that some people were having issues sometimes with slow responses.  My theory is that this happened because the home base (test runner's computer) and the extra service provider (remote computer) were a long distance away.  That might also be something that happens to the signal service.  Maybe your signal provider is just too physically far away from you.  In theory, with the internet being the way it is, things like this are supposed to be almost instantaneous, and for the most part, they are.  However, the reality is, that the heavier the data load, the more it time it takes to get stuff from point A to point B.
Reason: