Tracking down missing Signal trades

 

I'm trying to track down why trades and positions are not being copied from a Signal I am subscribed too. I've been through the journal and there are not any messages and what I think are the log files, but is there somewhere I can look at and discover what is happening?


Everything is subscribed, all the options set and the terminal is definitely running. It's all rather mysterious

 
Ciaran OM:

I'm trying to track down why trades and positions are not being copied from a Signal I am subscribed too. I've been through the journal and there are not any messages and what I think are the log files, but is there somewhere I can look at and discover what is happening?


Everything is subscribed, all the options set and the terminal is definitely running. It's all rather mysterious

Make sure you've done everything as described here: 

How to Subscribe to MT4/MT5 Signal

https://www.mql5.com/en/forum/189731  (MT4)

https://www.mql5.com/en/forum/336422  (MT5)

Also check if all the symbols that you the signal is trading, are enabled in your MT4/5 terminal, in MT4/5 >> View >> Symbols.