Check the subscription procedure (about how to subscribe step by step) - just in case you missed something:
How to Subscribe to MT5 Signal - instructions
https://www.mql5.com/en/forum/336422 (MT5)
Besides, check Metatrader journal (or MQL5 VPS journal in case you are using MQL5 VPS) to understand why some trades are not copied.
If it is related to the mapping so read post #7 were I collected everything related to the mapping.
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Hi all
Hey all my MT5 settings look good, I can see my signal in my MT5 account, but his trades are NOT coping to my MT5.
Any tips will be great!
Thanks Clinton