Activations of a product purchased from the marketplace were taken away - page 13

 
Karputov Vladimir:
The buyer used 5 activations. He still has them. No one took the activations. It's just that the buyer had a chance to use 10 activations - but he didn't. He got five activations - no one took them away.

Read the screenshot carefully - it says: "You have purchased and successfully activated the product ... Activation left: 9 out of 10."

The customer bought 10 activations. What kind of chance are you talking about? That he didn't make it?

 
Andrey F. Zelinsky:

Read the screenshot carefully - it says: "You have purchased and successfully activated the product ... Activation left: 9 out of 10."

The customer bought 10 activations. What kind of chance are you talking about? That he didn't make it?

I agree, the deal was for 10 activations, not 5
 
Alexandr Bryzgalov:
So it's OK to change the terms after the deal?
Don't lump everything together. There was a 10-copy chance, now there's a 5-copy chance. That's it. If the buyer had managed to activate 10 copies, he would have had 10. So he missed his chance.
 
Everyone has "my purchases" in their profile, i.e. all the functionality is there, all you have to do is add another field for the number of activations at the time of purchase and change a few more queries... and everyone is happy.
 
Karputov Vladimir:
Don't lump everything together. There was a chance for 10 copies, now there's a chance for 5 copies. That's it. If the buyer had managed to activate 10 copies, he would have kept those 10. So he missed his chance.

)))), if you make it out of the shop before security catches you, it's all yours.

ZS: This is not serious, where in the rules says about the chance and the possibility of not make it?

then they should write not activations but chances to activate

 
Andrey F. Zelinsky:

Read the screenshot carefully - it says: "You have purchased and successfully activated the product ... Activation left: 9 out of 10."

The customer bought 10 activations. What kind of chance are you talking about? That he didn't make it?

The buyer bought the product. He didn't buy the activation. This is not possible.
 
It's a sports lotto, not a service)))
 
Alexandr Bryzgalov:

)))), if you make it out of the shop before security catches you, it's all yours.

ZS: This is not serious, where in the rules said about the chance and the possibility of not make it?

They should say chances to activate, not activations.

About the chance - this is already plain language for those who do not understand.
 
Karputov Vladimir:
About the odds - this is plain language for those who do not understand.

But the deal with the seller was for 10 activations at the time of purchase

The agreement to change the number was not, the seller unilaterally after the transaction changed the odds (well, since you can not buy activations, let him buy odds) to the buyer ))))

 
Karputov Vladimir:
The buyer bought the product. He didn't buy an Activation. It is not possible.

Why don't you want to carefully read the Marketplace Rules https://www.mql5.com/ru/market/rules:

4.10. An individual secure version of the Product is automatically created for each Buyer which allows using it only on the hardware (computer hardware configuration and operating system type) from which the purchase request was made.
The Product is bound to specific devices and a specific copy of the operating system. Therefore, the protection prevents the Product from running even if the hardware is changed to a completely similar one or if the operating system of the same type is reinstalled.
4.11. The fact of the purchase of the Product is recorded in the Buyer's account.
4.12. The fact of creating a secured version of the Product for the configuration of the Buyer's equipment is called Activation.
4.13. The number of free Activations of the Product available to the Buyer on other equipment after the purchase of the Product shall be determined by the Seller. The minimum number of such Activations is 4.

-- the customer buys a "personalised protected version of the product" called Activation

Reason: