EA activation gone due to Windows update

 

Hello,

whom and where should I contact when I had to reinstall my bought EA to get it working again?

One activation was used for this process what should not be the case.

Thank you very much in advance.

Kind regards

Daniel

 
Daniel_San:

Hello,

whom and where should I contact when I had to reinstall my bought EA to get it working again?

One activation was used for this process what should not be the case.

Thank you very much in advance.

Kind regards

Daniel

That is exactly the case after every major windows update and that is the reason Metaquotes usually credits one extra activation in such cases, universally for all MQL5 members.

An activation may be needed too, after a computer format, a new windows installation or a hardware upgrade, like a hard disk replacement for example, but an extra activation is not credited in such cases.

Read the MQL5 Market rules for details: https://www.mql5.com/en/market/rules

 
Eleni Anna Branou:

That is exactly the case after every major windows update and that is the reason Metaquotes usually credits one extra activation in such cases, universally for all MQL5 members.

An activation may be needed too, after a computer format, a new windows installation or a hardware upgrade, like a hard disk replacement for example, but an extra activation is not credited in such cases.

Read the MQL5 Market rules for details: https://www.mql5.com/en/market/rules

Thank you, you are right. I now got 11 activations in total, before it were 10. Nice!

Reason: