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I have an EA that works on my demo account.

when you load it on  the real(live)account no trades open no errors.

cant get hold of the person who created the EA.

what can I do?

You may check whether have log in Expert Log for getting hints.

If not, then you may search by EA name to try to ask people or find author. 

Good Luck.

kieyamodien:

I have an EA that works on my demo account.

when you load it on  the real(live)account no trades open no errors.

cant get hold of the person who created the EA.

what can I do?

Is Algo Trading turned on?
MikeKratz:
Is Algo Trading turned on?
Yes it it 
I'm not able to log in with pw that I was sent? Why is that?
my metatrader 5 account has been disabled, how do i find out why, can get ahold of investment broker.
Wesley Musgrove:
my metatrader 5 account has been disabled, how do i find out why, can get ahold of investment broker.
Find Metatrader broker (there are a lot of Metatrader brokers, use google to find), and open the account according to their condition on their websites.
Try with demo first.

1. The article - MQL5.community - User Memo 

2. MetaTrader 5 Help - Open an Account 

3. MetaTrader 4 Help - Open an Account

4. Where Do I start from?
https://www.mql5.com/en/forum/212020 

5. MetaTrader 5 Help - Trading Platform — User Manual 

6.  MetaTrader 4 Help - Trading Platform — User Manual 

7. How to make a search on the forum
https://www.mql5.com/en/forum/193510 

8. Find a Server by the Broker's Name: 
https://www.mql5.com/en/forum/214820

9. My list of brokers: https://www.mql5.com/en/forum/353226/page3

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