Signal problem

[Daniel Alexis Latacunga Chicaiza]

I have suscribed a signal provider. I made all the process accoring the available tutorials. Seems that the account is connected to the signal but none of the operations from the provider are being copied to my account. And in the journal I see this>

2021.02.24 12:34:39.865 '1210066': Signal - account in investor mode
2021.02.24 12:34:39.865 '1210066': Signal - money management: use 70% of deposit, equity limit: 0.00 USD, deviation/slippage: 1.0 spreads, copy SL/TP: enabled
2021.02.24 12:34:39.865 '1210066': Signal - 'XFast' for 'DanielLatacunga' subscription found, 2021.03.24 expiration, enabled
2021.02.24 12:27:31.612 MQL4 Market: failed to get list of user products (send request failed [12002])
2021.02.24 11:51:51.649 '1210066': Signal - symbol 'IN' not found
2021.02.24 11:51:47.713 '1210066': Signal - symbol 'IN' not found
2021.02.24 11:51:46.755 '1210066': Signal - symbol 'IN' not found
2021.02.24 11:51:45.723 '1210066': Signal - symbol 'IN' not found
2021.02.24 11:51:44.726 '1210066': Signal - symbol 'IN' not found
2021.02.24 11:51:43.646 '1210066': Signal - symbol 'IN' not found
2021.02.24 11:51:42.666 '1210066': Signal - symbol 'IN' not found
2021.02.24 10:04:03.830 '1210066': ping to current access point main is 181.83 ms
2021.02.24 10:03:48.061 '1210066': investor mode [trades are not allowed]
2021.02.24 10:03:45.871 '1210066': login on TTCM-Live through main (ping: 174.51 ms)
2021.02.24 09:56:42.376 '1210066': Signal - symbol 'IN' not found
2021.02.24 09:56:31.355 '1210066': Signal - symbol 'IN' not found

Is there someone that can help me with a suggestion about what should I do to solve this?

[Vladimir Karputov]

Daniel Alexis Latacunga Chicaiza :

I have suscribed a signal provider. I made all the process accoring the available tutorials. Seems that the account is connected to the signal but none of the operations from the provider are being copied to my account. And in the journal I see this>

Is there someone that can help me with a suggestion about what should I do to solve this?

The log clearly states YOUR error:

2021.02 . 24 12 : 34 : 39.865 '1210066' : Signal - account in investor mode

You are using the "investor password", and for copying you must connect with the main password.

[Daniel Alexis Latacunga Chicaiza]

Thank you Vladimir