expert activation

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Last weekend, I saw that my market purchased EA didn't work no more on my VPS. I installed it again and I saw that I already used 2 of 10 activations 
Bur I installed it on the same VPS 
I didn't know why my EA didn't work no more on my VPS 
Could you explain it ? 
Thanks for your answer 
Denis
 

it may be because of the following:

  • Windows 10 was updated (or VPS configuration was changed by VPS provider), and indicator is not active anymore; you need to delete indicator from Metatrader and install it once again);
  • Metatrader was updated to new build, and this indicator became to be incompatible with this new build of Metatrader (seller should fix it);
  • bug with indicator.

You can check Metatrader journal/logs to understand about what was really happened.

----------------

I am suggesting to you to check everything (look at the screenshots of post ), and ask the seller to provide support to you with this situation.

 

Hello

Thanks for your answer

please find my MT4 journal


2021.02.15 08:16:02.145 MQL4 Market: downloading product 'Advanced Scalper' 139.05 Kb

2021.02.15 08:16:01.613 MQL4 Market: start download of the purchased product 'Advanced Scalper'

2021.02.15 08:15:59.145 MQL4 Market: start the activation of the purchased product 'Advanced Scalper'

2021.02.15 08:04:04.099 MQL5.chats: activated for 'powerfin'

2021.02.15 08:04:03.427 MQL5.community: activated for 'powerfin', balance: 11.22

2021.02.14 12:35:09.597 '999040803': previous successful authorization performed from 130.185.167.8

2021.02.14 12:35:09.191 '999040803': login datacenter on TickmillUK-Live03 through Live DC - London 8 (ping: 3.93 ms)

2021.02.14 12:35:08.862 '999040803': login on TickmillUK-Live03 through Live DC - London 8 (ping: 3.93 ms)

2021.02.14 12:35:08.237 '999040803': auto connecting to a better access point Live DC - London 8 (ping is 3.93 ms)

2021.02.14 12:34:35.421 '999040803': previous successful authorization performed from 54.213.129.0

2021.02.14 12:34:34.953 '999040803': login datacenter on TickmillUK-Live03 through Live DC - London 3 (ping: 3.48 ms)

2021.02.14 12:34:34.468 '999040803': login on TickmillUK-Live03 through Live DC - London 3 (ping: 3.48 ms)

2021.02.14 12:33:21.611 Data Folder: C:\Users\vps-user\AppData\Roaming\MetaQuotes\Terminal\46251831FF4244E358A4461D832BB387

2021.02.14 12:33:21.611 Windows Server 2012 R2 Datacenter x64, IE 11, RDP, 1 x Intel Xeon  E5-4650 0 @ 2.70GHz, Memory: 1294 / 2047 Mb, Disk: 36 / 49 Gb, GMT+0

2021.02.14 12:33:21.611 Tickmill MT4 build 1320 started (Tickmill Ltd)


 

Is it externet VPS? Is it not MQL5 VPS?
I see that the product was downloaded/installed and activated on computer (I do not see any problem/issue on Metatrader journal).

If 2 activation was used instead of 1 activation so it may be related to hardware updates (VPS configuration was updated) or Windows was updated by VPS provider.
But no any issue found in Metatrader journal which you uploaded above (EA should work as required/coded by seller).

 
Power Fin: please find my MT4 journal

Why did you post your MT4 question in the MT5 General section instead of the MQL4 section, (bottom of the Root page)?
          General rules and best pratices of the Forum. - General - MQL5 programming forum?
Next time post in the correct place. The moderators will likely move this thread there soon.

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