the signal is correctly subscribed but doesn't work!!!

 

hello all

i have a big problem and hope that someone can help me...

i had a signal on my vps and many orders was opened .... i renewed my subsription 3 days before the deadline but the signals doesn t work at all!!!

someone trades that the trader close are still working and some other he opened are not working!!!!

who must resolve this hissue????!!!

 
dastrade:

hello all

i have a big problem and hope that someone can help me...

i had a signal on my vps and many orders was opened .... i renewed my subsription 3 days before the deadline but the signals doesn t work at all!!!

someone trades that the trader close are still working and some other he opened are not working!!!!

who must resolve this hissue????!!!

Make sure you've done everything as described here: 

How to Subscribe to MT4/MT5 Signal

https://www.mql5.com/en/forum/189731  (MT4)

https://www.mql5.com/en/forum/336422  (MT5)

 
Eleni Anna Branou:

Make sure you've done everything as described here: 

How to Subscribe to MT4/MT5 Signal

https://www.mql5.com/en/forum/189731  (MT4)

https://www.mql5.com/en/forum/336422  (MT5)

Thank you Eleni ...i found all the parameters unchecked....in the mt4 settings....

of course is this the problem....but ...do you know why it was appened?

the mt4 was online by my vps whoithout any problem....

do you think the problem is by the server side or the renewing of the signal stop  the platform and i need to reset the parameters everytime i renew?

 
dastrade:

Thank you Eleni ...i found all the parameters unchecked....in the mt4 settings....

of course is this the problem....but ...do you know why it was appened?

the mt4 was online by my vps whoithout any problem....

do you think the problem is by the server side or the renewing of the signal stop  the platform and i need to reset the parameters everytime i renew?

If you use MQL5 VPS, you should check that you are synchronized/migrated properly once in a while.


SYNCHRONIZATION OF SIGNAL SUBSCRIPTION

1. When you are subscribed to a signal, you should check frequently that your signal subscription is active and you are copying the trades perfectly. Please go to your MT4 Navigator window and right click on the VPS number, under your account. Click on the >> Journals, option.



2. On the Journals log file that opens, you should locate a: signal enabled, message along with details of your signal subscription, like the copying ratio etc.



3. If you see a: signal disabled, message then something is wrong, you should go over your MT4 or MT5 >> Tools >> Options >> Signals, tab settings again and then re-synchronize with your MQL5 VPS.




4. You should check for this: signal enabled, message regularly (once a day I would say), in order to ensure that you are copying the signal perfectly.


WARNING: After you finished with the synchronization of the signal subscription to the MQL5 VPS, you don’t need to tick the: Enable realtime signal subscription, option again in your local computer’s MT4/5 platform, because that way you will copy the signal twice and this is extremely dangerous !!!



WARNING: After you finished with the synchronization of the signal subscription to the MQL5 VPS, you don’t need to tick the: Enable realtime signal subscription, option again in your local computer’s MT4/5 platform, because that way you will copy the signal twice and this is extremely dangerous !!!

Reason: