Cannot get MT5 and forex.com to connect.

larryroscoe1
7
larryroscoe1  

It will not "shake hands".  Demo account works fine, real account does not.  I think I have the wrong server information.  Can someone point me to a website or a vid that shows how to get the right server name.  I am on MT5 platform, real account.

I think b/c of this, nothing else is working...I can't make or test EAs in the system...no data bc no server.  Please help!?!

Juvenille Emperor Limited
Moderator
14658
Eleni Anna Branou  
larryroscoe1:

It will not "shake hands".  Demo account works fine, real account does not.  I think I have the wrong server information.  Can someone point me to a website or a vid that shows how to get the right server name.  I am on MT5 platform, real account.

I think b/c of this, nothing else is working...I can't make or test EAs in the system...no data bc no server.  Please help!?!

Only your broker can help you with that, contact them through live chat or email.

Usually the initial email you received upon creation of your real account, contains all that information, account number, password and server.