Being cheated in the freelance section and the seller wouldnt budge after having lied openly and shown fake pics to convince me the EA is functional

 

The EA was meant to detect candlstick patterns and take trades... the EA is taking trades randomly... The seller provides photos of demo accounts with manual trading to demostrate the EA (several lies have been caught).. the actual trial version absolutely doesnt do anything apart from placing coin toss trades.... The coder is new and has been coaxing me to accept the job as soon as I placed the order, even before he worked on the EA...

For example he showed me photos of the EA with a zigzag indicator and is convincing me that it is the candlestick pattern that I contracted him to code...

I am constantly ordering on here, but I am not sure what is the way when you find cheats on the site... 


I am also not sure why the mql support is not taking a look at this matter... I dont want any delivery, just looking to cancel the order and get the refund...
I am disappointed in the way support is handling these issues, they sent me a msg to post on the forum...


Please could someone tell me what is the way to solve such type of issues?

 
Hansen Henry Dsouza: Please could someone tell me what is the way to solve such type of issues?

Moderation. Us users can't do anything any more than you.

 
William Roeder:

Moderation. Us users can't do anything any more than you.

Thank you for your response. I appreciate i :)


I am unable to understand though.. Moderation by the support? They said they are not willing to do anything?
Is there a section of support who handles this?

 
Hansen Henry Dsouza:

The EA was meant to detect candlstick patterns and take trades... the EA is taking trades randomly... The seller provides photos of demo accounts with manual trading to demostrate the EA (several lies have been caught).. the actual trial version absolutely doesnt do anything apart from placing coin toss trades.... The coder is new and has been coaxing me to accept the job as soon as I placed the order, even before he worked on the EA...

For example he showed me photos of the EA with a zigzag indicator and is convincing me that it is the candlestick pattern that I contracted him to code...

I am constantly ordering on here, but I am not sure what is the way when you find cheats on the site... 


I am also not sure why the mql support is not taking a look at this matter... I dont want any delivery, just looking to cancel the order and get the refund...
I am disappointed in the way support is handling these issues, they sent me a msg to post on the forum...


Please could someone tell me what is the way to solve such type of issues?

You should be very careful. First you have to brake your project to sub projects or ask to give you some EA for proof that just works on the Strategy Tester, So nobody get hurts. I hate to say you this but may you will never see your money. Please DO NOT TRUST to people who are far away...

 
EHSAN KHADEMOLAMA:

You should be very careful. First you have to brake your project to sub projects or ask to give you some EA for proof that just works on the Strategy Tester, So nobody get hurts. I hate to say you this but may you will never see your money. Please DO NOT TRUST to people who are far away...

Thank you for your response...

The money has not been credited to the coder yet.. it is locked my MQL5 as escrow... its not even a big amount of money... It's just that the coder doesnt deserve it cause he is cheating and faking and lying to get it..
Is there any section on the site that probably handles arbitration requests?

 
Click on the rules link in the freelance section. It describes the arbitration process in there
 
Rules of Using the Freelance Service
Rules of Using the Freelance Service
  • www.mql5.com
The Freelance section of mql5.com website is the service for fulfilling Orders of programming in MQL4 and MQL5. The Freelance service is available to registered users of MQL5.com aged 18 and older. To search for developers who are ready to write a program, an Order needs to be placed. A user who has placed an Order is hereinafter referred to as...
 
Hansen Henry Dsouza:

The money has not been credited to the coder yet.. it is locked my MQL5 as escrow... its not even a big amount of money... It's just that the coder doesnt deserve it cause he is cheating and faking and lying to get it..
Is there any section on the site that probably handles arbitration requests?

You click on arbitration at the lower right of the job page