Can't access marketplace
Check Internet Explorer in your computer (Windows 10 64 bit?).
Because Metatrader (especially Market/Signal tabs) is using Internet Explorer the latest version (I am having version 11).
Thanks for the suggestion Sergey.
I have version 11 of IE.
I just tried turning firewall and enhanced secuirty off and this also didn't make any difference.
It was working the day before yesterday. I did upgrade to latest version, then Yesterday there was a lot of problems in downloading products and today nothing.
Any other ideas?
1. I do not know where you downloaded/installed MT5 from ...
But it is better to download/install MT5 from this mql5 portal, and update it to the latest build 2485.
2. Check Internet Explorer settings: Internet Options - Security - Trusted sites (and Internet Options - Advanced - Security - ...).
3. I had similar issue, and it was the issue with internet provider, and everything was fixed when I changed internet provider.
---------------------
If nothing helps so I collected all possible decisions in two posts:
- 2020.06.10
- www.mql5.com
1. I do not know where you downloaded/installed MT5 from ...
But it is better to download/install MT5 from this mql5 portal, and update it to the latest build 2485.
2. Check Internet Explorer settings: Internet Options - Security - Trusted sites (and Internet Options - Advanced - Security - ...).
3. I had similar issue, and it was the issue with internet provider, and everything was fixed when I changed internet provider.
---------------------
If nothing helps so I collected all possible decisions in two posts:
Thank you Sergey.
The next day it just came back. Very strange, it was about 24 hours then just came back without me changing anything.
Hi everyone,
is anyone experiencing connection issues to the marketplace from within MT5?
See attached. I can see the products but when clicking there is nothing except stars.