can not connect with mql5 server

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Nguyen Thi Dieu Linh
1014
Nguyen Thi Dieu Linh  

[...]

my signal, but can not connect with mql5

plz check for me because Service Desk does not answer

tks

Sergey Golubev
Moderator
118349
Sergey Golubev  

 mql5 is the programming language.

You mean - your signal can not connect with the signal server?
If yes so you can check the procedure about publishing the signal once again - just in case you missed something.

Besides, it may be the admins or the signal service robot disabled your signal from monitoring  -

We can not help you here on the forum.
You should find the decision by yourself sorry.

Juvenille Emperor Limited
Moderator
13904
Eleni Anna Branou  
Nguyen Thi Dieu Linh:

[...]

my signal, but can not connect with mql5

plz check for me because Service Desk does not answer

tks

Make sure that you have the correct account number and investor password in your signal page, because it seems that either password is wrong or this trading account is no longer used.

Nguyen Thi Dieu Linh
1014
Nguyen Thi Dieu Linh  
Eleni Anna Branou:

Make sure that you have the correct account number and investor password in your signal page, because it seems that either password is wrong or this trading account is no longer used.

I used master password or investor password is can not connect, too. and when I login to MT4, if that is random MT4 platform, I must find "mt4.brokername.com:443", maybe because MQL5 have no ":443" server, that is why I can not connect with mql5

Juvenille Emperor Limited
Moderator
13904
Eleni Anna Branou  
Nguyen Thi Dieu Linh:

I used master password or investor password is can not connect, too. and when I login to MT4, if that is random MT4 platform, I must find "mt4.brokername.com:443", maybe because MQL5 have no ":443" server, that is why I can not connect with mql5

You should login into your MQL5 account with your linhlinh96 username and not your email.

Nguyen Thi Dieu Linh
1014
Nguyen Thi Dieu Linh  
Eleni Anna Branou:

Bạn nên đăng nhập vào tài khoản MQL5 bằng  tên người dùng linhlinh96 của bạn chứ không phải email của bạn.

" I used master password or investor password is can not connect, too. and when I login to MT4, if that is random MT4 platform, I must find "mt4.brokername.com:443", maybe because MQL5 have no ":443" server, that is why I can not connect with mql5", mean I can not connect my account with mql5 as a signal. alway  Authorization failed. Please check trading account data" while number and password really right. I think that because this server. I was ask my broker, but they only service, do not support about connect with mql5.

so how can I connect my account with mql5 as a signal?

tks so much


Marsel
Admin
1931
Marsel  
Nguyen Thi Dieu Linh:

" I used master password or investor password is can not connect, too. and when I login to MT4, if that is random MT4 platform, I must find "mt4.brokername.com:443", maybe because MQL5 have no ":443" server, that is why I can not connect with mql5", mean I can not connect my account with mql5 as a signal. alway  Authorization failed. Please check trading account data" while number and password really right. I think that because this server. I was ask my broker, but they only service, do not support about connect with mql5.

so how can I connect my account with mql5 as a signal?

tks so much

Don't guess server name. Use exactly the one you've given by your broker.


Nguyen Thi Dieu Linh
1014
Nguyen Thi Dieu Linh  
Marsel:

Don't guess server name. Use exactly the one you've given by your broker.


mean I only login to only "mt4.optionfield.com:443" server, can not login to "optionfield-trading" server as on MQL5, I dont guess server name, exactly  "mt4.optionfield.com:443" server is right, but MQL5 have no like  "mt4.optionfield.com:443"

Nguyen Thi Dieu Linh
1014
Nguyen Thi Dieu Linh  

Before I was able to connect to MQL5, but after the broker system upgraded, it seems its server was changed and I can't connect to MQL5 anymore, and then I always have to log in server  "mt4.optionfield.com:443" if I use random platform! plz add  "mt4.optionfield.com:443" to MQL5 systems


Nguyen Thi Dieu Linh
1014
Nguyen Thi Dieu Linh  
still have no an answer!
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