EA not placing any live trades, why??

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psokoya
53
psokoya  

Hi, 

I have an EA that I bought from MQL5 market but it isn't placing any live trades. The EA shows the smiley face and auto trading is enable. There are no errors that appear in the journal. 

When I conduct a backtest the EA registers the history of trades but doesn't execute any on my live account. Anyone know what the issue could be? 

Vladimir Karputov
Moderator
169164
Vladimir Karputov  
psokoya :

Hi, 

I have an EA that I bought from MQL5 market but it isn't placing any live trades. The EA shows the smiley face and auto trading is enable. There are no errors that appear in the journal. 

When I conduct a backtest the EA registers the history of trades but doesn't execute any on my live account. Anyone know what the issue could be? 

There are two log files in the terminal: the Experts tab and the Log tab. See the tab "Experts".

Juvenille Emperor Limited
Moderator
10218
Eleni Anna Branou  
psokoya:

Hi, 

I have an EA that I bought from MQL5 market but it isn't placing any live trades. The EA shows the smiley face and auto trading is enable. There are no errors that appear in the journal. 

When I conduct a backtest the EA registers the history of trades but doesn't execute any on my live account. Anyone know what the issue could be? 

Why don't you contact the author/seller?

He/she should support his/her product.
psokoya
53
psokoya  
Vladimir Karputov:

There are two log files in the terminal: the Experts tab and the Log tab. See the tab "Experts".

There no errors in the experts tab either 

psokoya
53
psokoya  
Eleni Anna Branou:

Why don't you contact the author/seller?

He/she should support his/her product.

I have, they check the logs on both journal and experts tab but found no errors. They said the issue is not with the EA

Kenneth Parling
8653
Kenneth Parling  
psokoya:

I have, they check the logs on both journal and experts tab but found no errors. They said the issue is not with the EA

Does anybody else (if more then you) bought the product reported same issue? - check the product comments tab or ask developer. If it's working for others then it may be related to the choice of broker.

Vladimir Karputov
Moderator
169164
Vladimir Karputov  
psokoya :

I have, they check the logs on both journal and experts tab but found no errors. They said the issue is not with the EA

This does not happen: the adviser MUST inform if there is a problem.

Another option is possible: you made mistakes

  • didn’t click the "Auto Trading" button
  • you have a very small deposit
Roozbeh Morad Nia
517
Roozbeh Morad Nia  
psokoya:

Hi, 

I have an EA that I bought from MQL5 market but it isn't placing any live trades. The EA shows the smiley face and auto trading is enable. There are no errors that appear in the journal. 

When I conduct a backtest the EA registers the history of trades but doesn't execute any on my live account. Anyone know what the issue could be? 

Sometimes it is related to the amount of slippage.
If your broker's slippage value is more than the EA's slippage value, no trades will be opened.

Usually the slippage should be between 5 and 10

psokoya
53
psokoya  
Kenneth Parling:

Does anybody else (if more then you) bought the product reported same issue? - check the product comments tab or ask developer. If it's working for others then it may be related to the choice of broker.

Thanks - no one else has reported the same issue in the comments tab.

psokoya
53
psokoya  
Vladimir Karputov:

This does not happen: the adviser MUST inform if there is a problem.

Another option is possible: you made mistakes

  • didn’t click the "Auto Trading" button
  • you have a very small deposit

Thanks - noted. 

psokoya
53
psokoya  
Roozbeh Morad Nia:

Sometimes it is related to the amount of slippage.
If your broker's slippage value is more than the EA's slippage value, no trades will be opened.

Usually the slippage should be between 5 and 10

Thanks - ill have a look. 
12
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