MQL5.com technical Help Desk ?

 

Is there technical support for the MQL5 site when it does not concern a financial problem ?

The Service Desk is only interested in financial problems, but there are other technical problems that should be followed up.

Thanks

 
It is the forum for the technical problems.
 
Sergey Golubev :
It is the forum for the technical problems.

OK why not even if it's mixed with everything else.

I can not create new Signal, the button is no longer displayed.

 
Laurent Soudron:

OK why not even if it's mixed with everything else.

I can not create new Signal, the button is no longer displayed.

Everybody can create new signal but you can not?
It is not mql5 website bug ...

I do not have signals (so I do not have an experience with it) ... I hope - the experience users will help

 
Sergey Golubev :

Everybody can create new signal but you can not?
It is not mql5 website bug ...

I do not have signals (so I do not have an experience with it) ... I hope - the experience users will help

I could do it before, but now I do not have the button to create a new signal!

 


Strange no?

 
Laurent Soudron:

I could do it before, but now I do not have the button to create a new signal!

The button is linked to this page (so - use this link): https://www.mql5.com/en/signals/new
 
Sergey Golubev :
The button is linked to this page (so - use this link): https://www.mql5.com/en/signals/new

This is the message I got by clicking on your link!

 
Laurent Soudron:


Strange no?

I had same error with Windows XP using old Chrome browser.
I am using Windows 10 (64 bit) with updated Chrome browser, and I do not have this error anymore.

Same with Windows 7 - no error with all the browsers.

 

With my iMac with MacOS Catalina v.10.15.1 (64 bits)

- Same problem with Brave v.0.70.123 Chromium: 78.0.3904.97 (Build officiel) (64 bits)

- Same problem with Chrome v.78 on macOS Catalina

- Same problem with Safari v.13 on macOS Catalina


With my Surface PC with Windows 10 Pro 64 bits

- Same problem with Chrome v.78

- Same problem with Microsoft Edge v.18362


With my VPS Windows Server 2016 64 bits

- Same problem with Chrome v.78


I think it's not a browser issue but rather rights on my MQL5 account 

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