- All indicators downloaded from market not work
- Exert Advisor activation attempts
- Purchased EA not available in the MQL5 market anymore.
We are the forum moderators, and we have nothing about the Market.
You should write to the service desk about this situation.
By the way, I reported to the service desk about your situation (because it is very strange: why you only lost activations? if it is related to
the latest Windows 10 update so the thousands people should lose activation).
If the service desk replies to me so I will let you know on this thread.
We are the forum moderators, and we have nothing about the Market.
You should write to the service desk about this situation.
By the way, I reported to the service desk about your situation (because it is very strange: why you only lost activations? if it is related to the latest Windows 10 update so the thousands people should lose activation).
If the service desk replies to me so I will let you know on this thread.
Hi Sergey,
Thanks for your reply, honestly I dont know if there were any others suffering this, it is out of my cognition, and I dont know neither if it is related to the Win 10 update as I am not a technician, I am just reporting what I have suffered and what I am suffering. I subscribed 2 signals on mql5.com and I bought this EA too, I am here as a cosumer whom has some bad experience. Actually, as I said, I accepted the situation of no compensation for Win 10 self update, and I have had shut down self update, it is in my control. I am talking about accidental power outage, because I cant shut down this, it may happens at any time and it is out of my control.
By the way, why all my pictures attached deleted?
...
By the way, why all my pictures attached deleted?
I do not know (I did not see any picture when I came to this thread).
May be - it is same pictures from here https://www.mql5.com/zh/forum/316268
related to the Market product?
If yes so the pictures may be deleted because of the hidden promotion of the Market products is
prohibited.
Admins from the service desk do not use those pictures.
- 2019.06.22
- www.mql5.com
I do not know (I did not see any picture when I came to this thread).
May be - it is same pictures from here https://www.mql5.com/zh/forum/316268
related to the Market product?
If yes so the pictures may be deleted because of the hidden promotion of the Market products is
prohibited.
Admins from the service desk do not use those pictures.
Yes there were some same pictures with that thread in chinese forum, but also some new pictures, and this time I covered all the names and pictures of related products...
It is not outside of your control and it is actually a result of a bad setup.
Your trading environment should be secured to prevent this from happening.
You can use a UPS to prevent that issue from happening again or you can use a VPS in a datacenter which are also protected environments.
Accidental power outage is not a valid reason for compensation of activation's.It is not outside of your control and it is actually a result of a bad setup.
Your trading environment should be secured to prevent this from happening.
You can use a UPS to prevent that issue from happening again or you can use a VPS in a datacenter which are also protected environments.
Accidental power outage is not a valid reason for compensation of activation's.Hi Marco,
Does attached picture means I will need a new activation?
It doesn't mean anything.
I bought an indicator, I can see it on the purchased products
can some one help me with the step wise approach to on how to activate
Where can I see my purchases?
https://www.mql5.com/en/forum/9950/page70#comment_2564931
How to Install an Earlier Purchased Application
https://www.metatrader5.com/en/terminal/help/market/market_buy
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