Unneccesary activations of EA owing to IT issues

 

Hi, I dowloaded new versions of an EA last week for two different computers. Unfortunately I had a problem with one machine (a VPS) and had to reload MT4 which wiped out the download. I then downloaded it again.  I had a similar issue when I changed the hard disk on my laptop to an SSD earlier this year. These should all be visible to Metaquotes from my download history. Please may I request that two activations are restored.

 

These two IT issues can not be restored.

Changing the software or hardware environment can lead to loss of activation(s).
Reason: