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Personally, I respect what MQL5 are trying to do to streamline efficiencies and to protect customers. It is a good thing that will lead to a much better experience for all after the learning curve has been scaled. However, it isn't fair to banned etc sellers without explanation and a chance to for the seller to explain. I have also had my seller registration revoked for a problem which has more to do with me not being a pro' coder because I am a trader. My code is robust etc but it is very simple and lacks the sophistication of a professional coder. Where as a pro' would build a neural network in the code, I have to do that work externally etc. I won't bore you with all the details but suffice to say this has led to a misunderstanding which has led to the revocation of my seller registration. But now: who do I contact to discuss this? The service desk is only for financial matters and they refer me to the forum. Well here I am but by the looks of things, the forum is a place were ex-sellers get stuck between limbo and purgatory.
A very upsetting experience.
yes exactly ... we are pro we want a PRO service
Hello everyone. I would like to express my dissatisfaction with the registration of vouchers to be a seller. We have a lot of trouble right now. We are desperate.
I did register as seller and was rejected, I replied the email I got and no response, I decided to message Service Desk and was told they only accept payment related issues and for technical issues I have to go to forum, that's why am here. Can I get help please
Company: JTA