Signals does not get in my phone every time

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bibas
35
bibas  

Hey everyone,

I need help, maybe step by step, on what to do to get all the signals i have set up in MetaTrade 4 on my laptop for my phone

Lately there r times when i dont get signals, even if i see they where on meta trader 4 on lap top, but not getting in on my phone, and i must add that till then all signals where good

This morning i got only part of signals.

What is to do.


Thanks

Eleni Anna Branou
Moderator
6976
Eleni Anna Branou  
bibas:

Hey everyone,

I need help, maybe step by step, on what to do to get all the signals i have set up in MetaTrade 4 on my laptop for my phone

Lately there r times when i dont get signals, even if i see they where on meta trader 4 on lap top, but not getting in on my phone, and i must add that till then all signals where good

This morning i got only part of signals.

What is to do.


Thanks

First, you don't setup signals in your laptop for your phone.

You subscribe to a signal, through your broker account and you can see the opened orders in your laptop or phone.

Make sure you've done eveything right in the step by step guide here: https://www.mql5.com/en/forum/189731

bibas
35
bibas  

Hey Elena

Thanks for reply

All setups where done before, everything worked fine

But lately there r days with zero signals even if on meta trader on my laptop they pop up but not on my phone 

or i get only some of the signals.

Eleni Anna Branou
Moderator
6976
Eleni Anna Branou  
bibas:

Hey Elena

Thanks for reply

All setups where done before, everything worked fine

But lately there r days with zero signals even if on meta trader on my laptop they pop up but not on my phone 

or i get only some of the signals.

You are missing something, somewhere in the process, check the steps again.

If you can see the positions on your laptop, you should be able to track them on your phone too.

Try to re-login into your broker account through your phone.

bibas
35
bibas  

Everything was fine till aprox 2 weeks ago

No changes where made, everything worked properly, unless something changed with mql5 or meta trader program.

Eleni Anna Branou
Moderator
6976
Eleni Anna Branou  
bibas:

Everything was fine till aprox 2 weeks ago

No changes where made, everything worked properly, unless something changed with mql5 or meta trader program.

You keep saying that, but believe me something has changed.

If you don't check all the steps you won't know.

Fernando Carreiro
4737
Fernando Carreiro  
Eleni Anna Branou:

You keep saying that, but believe me something has changed.

If you don't check all the steps you won't know.

I think the OP may be referring to Notifications messages generated by Alerts but incorrectly calling them "Signals" instead.
Eleni Anna Branou
Moderator
6976
Eleni Anna Branou  
Fernando Carreiro:
I think the OP may be referring to Notifications messages generated by Alerts but incorrectly calling them "Signals" instead.

If it is so Fernando, then he should set up push notifications from the beginning.

He should go here and setup the whole think again: https://www.mql5.com/en/users/bibas/security

and also in MT >> Tools >> Options >> Notifications, to enable them.

Thank you for pointing that out!



Fernando Carreiro
4737
Fernando Carreiro  
Eleni Anna Branou:

If it is so Fernando, then he should set up push notifications from the beginning.

He should go here and setup the whole think again: https://www.mql5.com/en/users/bibas/security

and also in MT >> Tools >> Options >> Notifications, to enable them.

Thank you for pointing that out!

I meant that lately Notifications have not been very reliable and maybe that is what he is complaining about.

Lately (last few months) both notifications generated on MetaTrader or  notifications generated from the website have too not always arrived or arrived late on my phone.

In my case, they are not critical notifications and just informative for me so I am not really too worried, but for those users relying on the notifications for timely interactions it can be somewhat problematic if the MetaQuotes Notification service is unreliable at times.

Eleni Anna Branou
Moderator
6976
Eleni Anna Branou  
Fernando Carreiro:

I meant that lately Notifications have not been very reliable and maybe that is what he is complaining about.

Lately (last few months) both notifications generated on MetaTrader or  notifications generated from the website have too not always arrived or arrived late on my phone.

In my case, they are not critical notifications and just informative for me so I am not really too worried, but for those users relying on the notifications for timely interactions it can be somewhat problematic if the MetaQuotes Notification service is unreliable at times.

You have a very strong point there!

I hope they listen (read).

nicholi shen
2159
nicholi shen  
I can confirm, push notifications to the android app are terrible. Better to use email or any other reliable 3rd party option. 
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