Would you like Service Desk to be as powerful as the past and supports various subjects?

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Arash Lakzadeh
3240
Arash Lakzadeh  
  • 71% (12)
  • 12% (2)
  • 18% (3)
Total voters: 17
Arash Lakzadeh
3240
Arash Lakzadeh  
Hi guys,

I hope the honorable administration of MQL5 community will see this topic and takes effective decisions.

Unfortunately, the Service Desk is not as powerful as before because in the past, There were various subjects in the list but now there are not.

Therefore, if your problem is out of the list, there is no one to guide you.

Please take part in the poll in addition to leaving comment.

Maybe we could share with the honorable administration of MQL5 community.

Regards,
Arash
Sergey Golubev
Moderator
106029
Sergey Golubev  
The discussion about it is going on the following thread: How to contact the service desk
Arash Lakzadeh
3240
Arash Lakzadeh  
Sergey Golubev:
The discussion about it is going on the following thread: How to contact the service desk
Thank you Sergey Golubev but this topic has a different subject.
Sergey Golubev
Moderator
106029
Sergey Golubev  
Arash Lakzadeh:
Thank you Sergey Golubev but this topic has a different subject.

Exact same subject: there are the replies of MQ about it on the thread.

For example - 

Forum on trading, automatic trading systems and testing of trading strategies

The "Service Desk" section disappeared

MetaQuotes Software Corp. , 2018.08.09 15:28

Create separate threads with a full description, please. Do not add everything to one topic.

First of all involve other forum participants to analyze the situation.

Try to describe the problem as fully as possible, attach logs, screenshots, sample code, and so on. The main thing is that there was no game of ping-pong, when only a 5-10 step of questions / answers is collected enough material to analyze the situation and play.

Any technical problem should have an answer to the question "can I reproduce". If there is no answer, then the probability of failure of the request is high. 


Unfortunately, we can no longer engage in a massive and constantly growing volume of poorly qualified inquiries and frankly educational issues.

Our employees are not teachers in trading or programming. 

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