Changing of subscription fee for signal provider

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Ader Cheng
137
Ader Cheng  

Hi

How do I change my subscription fee for subscribers as a signal provider?

Thanks

Carl Schreiber
Moderator
7068
Carl Schreiber  
Open you product. Top right you find "edit". Click on it and there you are :)
Ader Cheng
137
Ader Cheng  
Carl Schreiber:
Open you product. Top right you find "edit". Click on it and there you are :)

Hi Carl,

But mine is not a product but a signal service to subscribers. I couldn't find any edit you mentioned at the top right corner.

Can you advice?

Sergey Golubev
Moderator
106037
Sergey Golubev  
Ader Cheng:

Hi Carl,

But mine is not a product but a signal service to subscribers. I couldn't find any edit you mentioned at the top right corner.

Can you advice?

I do not have the signal so I can not check this information - but as far as I was reading below - you can change the description of the signal.
May be - you can also change the price? But I can not check sorry ... you can try - 

Forum on trading, automated trading systems and testing trading strategies

Me again...need help to change strategy description

Eleni Anna Branou, 2017.02.05 10:02

You can edit your signal's description by clicking on the edit button, on the far right side of your signal page:

 

 


Eleni Anna Branou
Moderator
6562
Eleni Anna Branou  

As of yesterday I cannot edit the description or common tab of my signal.

Is this a general problem, or is it just me?

I've already contacted the Service Desk and I am waiting for an answer.

Ader Cheng
137
Ader Cheng  
I manage to click on the edit but couldn't see any information for editing. It only says my signal has been approved to the public something like this. Is it that I have to resubmit the application and delete the existing?
Eleni Anna Branou
Moderator
6562
Eleni Anna Branou  
Ader Cheng:
I manage to click on the edit but couldn't see any information for editing. It only says my signal has been approved to the public something like this. Is it that I have to resubmit the application and delete the existing?

So, there is a general problem with signals editing, I have escalated it to MQL5 technicians and they are working on it.

Ader Cheng
137
Ader Cheng  
Eleni Anna Branou:

So, there is a general problem with signals editing, I have escalated it to MQL5 technicians and they are working on it.

Perhaps Eleni could offer an update post on their response? 

Eleni Anna Branou
Moderator
6562
Eleni Anna Branou  
Ader Cheng:

Perhaps Eleni could offer an update post on their response? 

Editing is enabled again.

Ader Cheng
137
Ader Cheng  
Eleni Anna Branou:

Editing is enabled again.

Ya just managed to log into it. Thanks for the update Eleni!

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