Provider is having GBPJPY, and you are having GBPJPYk ?
It should work ...
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I will try to ask admins (moderators of the signals) about this case ...
Yes please help me to solve this problem.
I am not sure about results ... because as I know - the service desk is not working for the "technical issue fixing" ... but anyway - I reported (in wrong place ...but anyway ...).
Correct. I have gbpjpyk and provider has gbpjpy. Please help me to solve this problem.
Seems, you have GBPJPYk and the other GBPJPY[something] - so the system does not know which symbol to use.
If I am right so - please hide one GBPJPY[something] (hide it in in Market Watch by right mouse click and ...) keeping just GBPJPYk in Market Watch.
Yes, I found -
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4. If no symbols remain after conducting all the checks or more than one symbol is found, it is considered that a symbol mapping attempt has failed and it is impossible to copy Provider's trades for that symbol.
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Hi, I followed a signal and I do not know why the signal has the error about matching symbol. It has said that position skipped as no symbol found. Could you please help me to solve this issue ? Many thanks.
I attached the picture to show the error.