Signals not copied

[pk1984]

Hello, 

do you know why I cannot follow signals and I get the logs below. I can trade normally EAs are allowed 

[Sergey Golubev]

Make sure that ypu accept all the symbols in the market Watch.
Besides, "no symbol found" message is related to the mapping (mapping is the standard feature in the Signal service).
Read more about mapping on this post: #7

[pk1984]

Sergey Golubev:
Make sure that ypu accept all the symbols in the market Watch.
Besides, "no symbol found" message is related to the mapping (mapping is the standard feature in the Signal service).
Read more about mapping on this post: #7

So I guess its a mapping issue yes?

[Sergey Golubev]

pk1984:

So I guess its a mapping issue yes?

"no symbol found" is related to the mapping.
It is from the FAQ:

The Provider has trading symbol called GOLD, and my broker has the same instrument, but it is called XAUUSD. Are trades on GOLD copied to XAUUSD in that case?

If no symbols remain after conducting all the checks or more than one symbol is found, it is considered that a symbol mapping attempt has failed and it is impossible to copy Provider's trades for that symbol.

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and "signal copying for "..." is prohibited by your broker" is related to your broker.

[pk1984]

Sergey Golubev:
"no symbol found" is related to the mapping.
It is from the FAQ:

The Provider has trading symbol called GOLD, and my broker has the same instrument, but it is called XAUUSD. Are trades on GOLD copied to XAUUSD in that case?

If no symbols remain after conducting all the checks or more than one symbol is found, it is considered that a symbol mapping attempt has failed and it is impossible to copy Provider's trades for that symbol.

----------------

and "signal copying for "..." is prohibited by your broker" is related to your broker.

Thanks