Is there any option in mql if signal provider want can refund the signal fee for particular month for selected users or for all subscribers?like -- i want o provide some signal service that if i produce less than certain % ill refund all the subscribers fee for that month. yes i cant reimburse 100% off the signal fee. but my portion 80% i want to refund if i fail to produce crtain growth level for any month..
so how can i do this?
Then you give them the investor password free for a month and after that you can change it.
A signal provider can't refund or give a month's subscription free to any subscriber by himself (or herself).
This can only be achieved through the Service Desk.
If the signal provider contacts the Service Desk and give a solid reason, they can refund a subscription to a subscriber in some cases.
Don't forget that the business transaction between a signal provider and a subscriber, involves another partner, MQL5.com as the service coordinator.
Yes and for that they need to work with their customers.
I have already asked this same question a long time ago because i wanted to provide a product with the first month for free, like a trial period, and if the customer likes it he can purchase the product.
But it didn't happen.
Well it did happen but only for their VPS service first month free...
I was thinking about just sending the money back to the client by bank transfer.
Sometimes you would expect a bit more from this company.
It's a bit sad but it also keeps you sharp looking for other possibilities.
In fact you are constantly designing work arounds to go around their issues.
As long as it's still do-able you won't hear me complaining.
I only complain when things do not work or stop working for whatever reason.
Marco, you are very true, much more flexibility is needed and would be great for sellers to be able to interact with their customers in more ways, through offers, rebates, discounts etc.
If Metaquotes could expand this seller - buyer/subscriber relationship, many advantages would emerge for all sides (including their side, because we don't forget that they get a percentage of everything hapenning here, as they should of course).