Download MetaTrader 5

No delete option for demo account on Terminal or right-click mouse

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jerrajerra
21
jerrajerra  

I downloaded a demo version through a broker.

Performing some functions and to conclude I need to delete my logged-in demo account.

Delete key on keyboard does not delete demo account; right-click mouse does not display a delete option.

Right-click has the following: "open an account; login trade account; login web trader; login to mql5 community; change password; add to favourites; register as signal; register as virtual server"

Sergey Golubev
Moderator
101674
Sergey Golubev  

Delete:


Eleni Anna Branou
Moderator
4851
Eleni Anna Branou  
jerrajerra:

I downloaded a demo version through a broker.

Performing some functions and to conclude I need to delete my logged-in demo account.

Delete key on keyboard does not delete demo account; right-click mouse does not display a delete option.

Right-click has the following: "open an account; login trade account; login web trader; login to mql5 community; change password; add to favourites; register as signal; register as virtual server"


You cannot delete your only (logged in) account in MT. You have to create a new account or log into another one, in order to be able to delete it.

jerrajerra
21
jerrajerra  
Sergey Golubev:

Delete:



Thanks Sergey, however the delete option does not exist.

Right-click options are: "open an account; login trade account; login web trader; login to mql5 community; change password; add to favourites; register as signal; register as virtual server"

I am definitely logged in the demo-account and can see it in the Navigator window.

I doubt this is the issue, I am using MT4 platform through Windows 10 installed on Mac OS Bootcamp.

Thanks.

Sergey Golubev
Moderator
101674
Sergey Golubev  
jerrajerra:

Thanks Sergey, however the delete option does not exist.

Right-click options are: "open an account; login trade account; login web trader; login to mql5 community; change password; add to favourites; register as signal; register as virtual server"

I am definitely logged in the demo-account and can see it in the Navigator window.

I doubt this is the issue, I am using MT4 platform through Windows 10 installed on Mac OS Bootcamp.

Thanks.


I do not have MT4 on Mac so I can not check it.
Anyway - you can use the suggestion of Eleni: open MetaQuotes demo on same MT4, logn into it, and delete your first demo account from the second one.

jerrajerra
21
jerrajerra  
Eleni Anna Branou:

You cannot delete your only (logged in) account in MT. You have to create a new account or log into another one, in order to be able to delete it.


Hi thanks Eleni.

That did cross my mind, however the video from the Broker demonstrates him deleting his demo account successfully and he had no other accounts available.

In Navigator, Broker Name / Accounts / no "+" to expand as no accounts existed after he deleted his demo.

Thanks.

Sergey Golubev
Moderator
101674
Sergey Golubev  

Those are my demo accounts in my MT4:


I can delete any acccounts except MetaQuotes demo - but I am fine with that because as far as I understand - all the updates/fixing of MT4 are coming from MetaQuotes demo account first.

jerrajerra
21
jerrajerra  
Sergey Golubev:

Those are my demo accounts in my MT4:


I can delete any acccounts except MetaQuotes demo - but I am fine with that because as far as I understand - all the updates/fixing of MT4 are coming from MetaQuotes demo account first.


I received a reply from the EA course provider and they are updating the MT4 backtesting video. Used to be able to delete the demo account associated with the link to the Broker but not anymore. Thanks for responses.

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