Signal previously used on this Account?

 

So I tried to setup a signal to test out an EA that was offered to me for free for 1 month. This is a real Account From RoboForex.

This is my real account number 3109602 roboforex.com Fixed-EU Cent. The weird thing is that it gives me the following error on account number

"this account number was used previously in the signal and can't be used again."

I know for certain I didn't use this account previously. I know this because I just received this account yesterday. I simply wanted to track the results of the EA

Any ideas?

 
Uou can write to the service desk for example.