I Was Randomly Unsubscribed From a Signal I Already Paid For

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BKenda
68
BKenda  
I was getting a little annoyed because my signal provider whom I'm subbed to, hasn't been trading for the past two days.  So, I started going through other signals to find someone else to sub to as well to pick up the slack, when I noticed that I was no longer subscribed to my signal provider! The only explanation I can think of (which I hope is incorrect) is that it is MQL's policy to end everyone's subscription at the end of the month regardless of when they subbed, which would be horrible and theft! I have only been subbed to this signal for less than one week! 
Alain Verleyen
36032
Alain Verleyen  
Contact the ServiceDesk. No point to complain on the forum.
BKenda
68
BKenda  
Alain Verleyen:
Contact the ServiceDesk. No point to complain on the forum.

But is that their policy or not? I need to know if I am contacting them to ask them to fix a glitch, or contacting them to complain and demand reparation. 
Alain Verleyen
36032
Alain Verleyen  
BKenda:

But is that their policy or not? I need to know if I am contacting them to ask them to fix a glitch, or contacting them to complain and demand reparation. 

Of course not, it's not their policy. You subscribed to a service, I supposed your read the rules before ?

Anyway, ask them ! Nobody here can help you.‌

BKenda
68
BKenda  
Alain Verleyen:

Of course not, it's not their policy. You subscribed to a service, I supposed your read the rules before ?

Anyway, ask them ! Nobody here can help you.‌


Okay, thanks.
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