Freelance cancellation, money not returned

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Nathan Moss
581
Nathan Moss  

Hi members,

 

I was wondering what you do when the developer canceled a freelance job and will not respond to the mediator request?
The job was found in my favor and the money is still locked in my account. I would like to re-assign the job again on freelance.


Thanks 

Carl Schreiber
Moderator
7296
Carl Schreiber  
priceactiontrader:

Hi members,

 

I was wondering what you do when the developer canceled a freelance job and will not respond to the mediator request?
The job was found in my favor and the money is still locked in my account. I would like to re-assign the job again on freelance.


Thanks 

Ask the service desk..
Nathan Moss
581
Nathan Moss  
Waseem Raza
10085
Waseem Raza  
priceactiontrader:

Hi members,

 

I was wondering what you do when the developer canceled a freelance job and will not respond to the mediator request?
The job was found in my favor and the money is still locked in my account. I would like to re-assign the job again on freelance.


Thanks 

You can not withdraw these funds

You can re-open or open new job  

Nathan Moss
581
Nathan Moss  
Waseem Raza:

You can not withdraw these funds

You can re-open or open new job  

I know, because i am not a seller. My complaint is that the funds have not been returned to the account.
Nguyen Nga
14471
Nguyen Nga  
priceactiontrader:
I know, because i am not a seller. My complaint is that the funds have not been returned to the account.

Go to discussion of job https://www.mql5.com/en/job/56556

then click arbitration.

Freelance service at MQL5.com: Money manager EA
Freelance service at MQL5.com: Money manager EA
  • www.mql5.com
Looking for programmer to code a money manager EA. The specification attached in PDF. I have also attached a code from the Marketplace from a very high quality programmer. This is the level of programming expected. Hopefully this request is not too complicated to implement. Feel free to inbox me with queries or apply for the job. Thanks
Nathan Moss
581
Nathan Moss  
Where is the arbitration button?

Nguyen Nga:

Go to discussion of job https://www.mql5.com/en/job/56556

then click arbitration.


Nathan Moss
581
Nathan Moss  

there has been no refund...
Marco vd Heijden
Moderator
8435
Marco vd Heijden  

Check your Payments stats.

There is always a delay in transactions.

Nathan Moss
581
Nathan Moss  

Nothing, Dollar amount is still locked, Cancellation was lodged on the  06/02/2017

I will recheck again tomorrow as per your suggestion.

Marco vd Heijden:

Check your balance stats.

There is always a delay in transactions.

Marco vd Heijden
Moderator
8435
Marco vd Heijden  
Well it's 7 Days so that would be the 13th of Feb...
12
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