Are you using your investor password?
If so, check your password.
hi. im also getting this problem on one of my signal i provide. already double check my investor password many times but result still failed. i can login my account using investor password in MT5 platform on my PC. but when i'm using that same investor password at MQL5 failed. Any idea how to solve this? i have 1 subscriber on this signal and this is not good to my subscriber.
i'm still facing this problem till today. although my investor password is correct. any ideas how to resolved this issue?
The most probable answer is that you have mixed up your credentials, change your investor password in your MT platform and enter it again in the signal's MQL5 page.