Service desk is silent. What can I do next?

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Sergey Kardash
434
Sergey Kardash  

I need withdraw money from my account but servicedesk is silent for 3 days. What can I do, is it scum system? 

Alain Verleyen
36058
Alain Verleyen  
Sergey Kardash:

I need withdraw money from my account but servicedesk is silent for 3 days. What can I do, is it scum system?  

Write them again.

What's the problem to withdraw ? 

Sergey Kardash
434
Sergey Kardash  
Thanks, Alain. They just didn't reply). 5 mins after posting this they did. It seems that's the only way to use servicedesk :-D
Sherif Hasan
7216
Sherif Hasan  
Sergey Kardash:
Thanks, Alain. They just didn't reply). 5 mins after posting this they did. It seems that's the only way to use servicedesk :-D
Contact service desk always for financial issues. normally they will solve in 3-5 working days as my experience, while your issue is not violated their norms.
Sergey Kardash
434
Sergey Kardash  
Sherif Hasan:
Contact service desk always for financial issues. normally they will solve in 3-5 working days as my experience, while your issue is not violated their norms.
Thanks, Sherif!)
Sergey Kardash
434
Sergey Kardash  
They wait till the end of the day to tell me that the photo I'd sent is bad. I LiveChat function hard to implement?
Alain Verleyen
36058
Alain Verleyen  
Sergey Kardash:
They wait till the end of the day to tell me that the photo I'd sent is bad. I LiveChat function hard to implement?
Complaint to them, not here which is pointless.
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