Service desk is silent. What can I do next?

[Sergey Kardash]

I need withdraw money from my account but servicedesk is silent for 3 days. What can I do, is it scum system? 

[Alain Verleyen]

Sergey Kardash:

I need withdraw money from my account but servicedesk is silent for 3 days. What can I do, is it scum system?  

Write them again.

What's the problem to withdraw ? 

[Sergey Kardash]

Thanks, Alain. They just didn't reply). 5 mins after posting this they did. It seems that's the only way to use servicedesk :-D

[Sherif Hasan]

Sergey Kardash:
Thanks, Alain. They just didn't reply). 5 mins after posting this they did. It seems that's the only way to use servicedesk :-D

Contact service desk always for financial issues. normally they will solve in 3-5 working days as my experience, while your issue is not violated their norms.

[Sergey Kardash]

Sherif Hasan:
Contact service desk always for financial issues. normally they will solve in 3-5 working days as my experience, while your issue is not violated their norms.

Thanks, Sherif!)

[Sergey Kardash]

They wait till the end of the day to tell me that the photo I'd sent is bad. I LiveChat function hard to implement?

[Alain Verleyen]

Sergey Kardash:
They wait till the end of the day to tell me that the photo I'd sent is bad. I LiveChat function hard to implement?

Complaint to them, not here which is pointless.