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broketrader
47
broketrader 2014.02.28 10:50 

Hi,

I recently installed the new build (610) of MetaTrader. When using the MetaEditor that comes with, it I'm no longer able to obtain the help when I press the F1 key on any function.

I get the message "failed connect to www.mql5.com:80" in the journal, see image below.

I'm behind a proxy, is it because of that ?

Any help appreciated.

PS. I still use the old build 509 in parallel and it works perfectly.

qjol
3243
qjol 2014.02.28 11:01  
try to "enable proxy server" in the terminal
broketrader
47
broketrader 2014.02.28 11:06  
qjol:
try to "enable proxy server" in the terminal

The proxy is enabled and set up correctly in the terminal, the terminal is working perfectly.
qjol
3243
qjol 2014.02.28 11:12  
report to sevice desk
broketrader
47
broketrader 2014.02.28 11:14  
qjol:
report to sevice desk

Thank you, where can I reach them, dou you have a link ?

qjol
3243
qjol 2014.02.28 11:17  
broketrader
47
broketrader 2014.02.28 11:25  

Done, Thank you !
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