MT4 loading issues?

 

I am in  desperate need of help?


I have been experiencing major problems with MT4 and i think my specific broker, who i know i canot discuss about.


Recently my platform has just started lagging, jerking, freezing to name but  few issues, the more recent, soon as i change timeframe it shuts down the platform completely and its driving me crazy and loseing me money as it does it in the middle of trades!!


I have uninstalled the platform then re-installed to start a fresh but soon as i log out then log back into the platform it reverts back to my original installation, despite the fact i have removed it from system, ie- all my custom indicators, chart set ups, trend lines and EA's, etc are all back in place like the platform had never been touched??


I am in urgent need of some guidance from anyone as this driving me crazy??

 
iannai69:

I am in  desperate need of help?

I am in urgent need of some guidance from anyone as this driving me crazy??

When you trade you pay your Broker his Spread,  you are his Customer . . .   what does your Broker have to say abut your problems ? 
 
RaptorUK:
When you trade you pay your Broker his Spread,  you are his Customer . . .   what does your Broker have to say abut your problems ? 

There not being very forthcoming so might be time for a change, i am in contact with them and am waiting for a reply, however, i know this isn't a forum for discussing brokers so i will leave that subject.


I still don't understand how, after uninstalling and deleting any leftover programme files, the platform reverts back to its previous state once re-installed? Unless this is specifically built into MT4 itself? The only thing i can tell that i have recently noticed is the connection at the bottom sometimes reads 1260/0kb, i'm guessing this is the problem that has only just started occuring?

 
iannai69: I still don't understand how, after uninstalling and deleting any leftover programme files, the platform reverts back to its previous state once re-installed? Unless this is specifically built into MT4 itself? The only thing i can tell that i have recently noticed is the connection at the bottom sometimes reads 1260/0kb, i'm guessing this is the problem that has only just started occuring?
Have you tried installing in a different location?
 
iannai69:

I am in  desperate need of help?


I have been experiencing major problems with MT4 and i think my specific broker, who i know i canot discuss about.


Recently my platform has just started lagging, jerking, freezing to name but  few issues, the more recent, soon as i change timeframe it shuts down the platform completely and its driving me crazy and loseing me money as it does it in the middle of trades!!


I have uninstalled the platform then re-installed to start a fresh but soon as i log out then log back into the platform it reverts back to my original installation, despite the fact i have removed it from system, ie- all my custom indicators, chart set ups, trend lines and EA's, etc are all back in place like the platform had never been touched??


I am in urgent need of some guidance from anyone as this driving me crazy??

1. Try different broker MT4, see if you have the same issue.

2. For Vista/7 install MT4 outside C:\Program Files..., like C:\The Other Programs\...

At least that for a moment. 

 

I had 3 different MT4 platforms running at the same time, just to compare and 2 where running fine but the 1 i have the problem with wasn't? I also ran my account through the metaquotes download which worked fine so i was assuming it was the download that might have had a problem, until i followed your advice and installed the platform to my own, created folder and it appers to be working fine....... for the moment??


Thanks guys, major help :-)

Reason: