Please Help! EA working on Demo but not on Live account

 

Hello,

I am desperate need of help with getting my Forex Hacked EA to work on my live account. Below is the description of the issue I'm having. My broker is Forex Place (4xp). I do not have access to the code for this EA since it was purchased with rights. I will provide any information you need to help me resolve this issue. Below is the description:

I recently purchased Forex Hacked EA for Mt4. For some reason, the EA is working on my demo accounts but not working properly on my Live Account.Here is the basic info:
All the settings are the exactly the same for the EA putting it on my live account as on my demo account. Here’s what’s happening: When I load ForexHacked onto the demo server it will operate properly- Opening trades, holding and modifying them until they hit the s/l and t/p. I am earning great profits on my demo server, and it will always open a trade and leave it open for a while until it hits the t/p or s/l. However, when I load the EA onto my live 4xp mt4 account, it will immediately open a trade, but instead of modifying the trade and leaving it open to meet the t/p or s/l, it will immediately close the trade within 10-20 seconds or so with a negative pips every time. It always closes the trade immediately if the trade goes 5 pips or less in the opposite direction. This is strange because it’s not doing this at all on my demo accounts with the exact same settings. Instead of modifying each order like it’s supposed to, it will open the trade, but close it immediately. Any ideas what’s wrong with my live account? I've looked and re-looked at all the settings to ensure that they are correct. Somethings is different with my live account that's causing the trade to immediately close each time when it goes 5 pips or less in the opposite direction. Below are examples of what's taking place. I've also attached reports from both my live account and demo account that show the trades and the difference between the two.

Please look at order #7435370 from my live account, it closed it only 23 seconds after opening it with no modification. If you look at the logs for this account # 81712 you will see it's like this for every order.

22:55:44 MetaTrader 4.00 build 392 started (Forex Place)
22:56:06 '81712': login
22:56:49 '81712': login
22:56:52 '81712': login
22:59:24 Expert ForexHacked23 GBPUSD,H1: loaded successfully
23:00:30 '81712': instant order sell 0.01 GBPUSD at 1.6305 sl: 0.0000 tp: 0.0000
23:00:30 '81712': request was accepted by server
23:00:30 '81712': request in process
23:00:32 '81712': order was opened : #7435370 sell 0.01 GBPUSD at 1.6305 sl: 0.0000 tp: 0.0000
23:00:55 '81712': close order #7435370 sell 0.01 GBPUSD at 1.6305 sl: 0.0000 tp: 0.0000 at price 1.6310
23:00:56 '81712': request was accepted by server
23:00:56 '81712': request in process
23:00:58 '81712': order #7435370 sell 0.01 GBPUSD at 1.6305 sl: 0.0000 tp: 0.0000 closed at price 1.6310

This order #7423138 was opened and then closed in 7 seconds. See below:

23:26:29 MetaTrader 4.00 build 392 started (Forex Place)
23:26:30 Expert ForexHacked23 GBPUSD,H1: loaded successfully
23:26:31 '81712': login
23:28:11 '81712': instant order buy 0.01 GBPUSD at 1.6334 sl: 0.0000 tp: 0.0000
23:28:11 '81712': request was accepted by server
23:28:11 '81712': request in process
23:28:12 '81712': order was opened : #7423138 buy 0.01 GBPUSD at 1.6334 sl: 0.0000 tp: 0.0000
23:28:19 '81712': close order #7423138 buy 0.01 GBPUSD at 1.6334 sl: 0.0000 tp: 0.0000 at price 1.6330
23:28:19 '81712': request was accepted by server
23:28:20 '81712': request in process
23:28:20 '81712': order #7423138 buy 0.01 GBPUSD at 1.6334 sl: 0.0000 tp: 0.0000 closed at price 1.6329

Below is my demo account in which Forex Hacked is working correctly. You'll see the difference.

00:57:51 '993055': modify order #9274188 sell 0.01 GBPUSD at 1.6303 sl: 0.0000 tp: 1.6283 -> sl: 1.6291 tp: 1.6278
00:57:52 '993055': request was accepted by server
00:57:52 '993055': request in process
00:57:52 '993055': order #9274188 sell 0.01 GBPUSD at 1.6303 was modified -> sl: 1.6291 tp: 1.6278
00:59:43 '993055': instant order sell 0.01 GBPUSD at 1.6287 sl: 0.0000 tp: 0.0000
00:59:44 '993055': request was accepted by server
00:59:44 '993055': request in process
00:59:44 '993055': order was opened : #9274884 sell 0.01 GBPUSD at 1.6287 sl: 0.0000 tp: 0.0000
00:59:48 '993055': modify order #9274884 sell 0.01 GBPUSD at 1.6287 sl: 0.0000 tp: 0.0000 -> sl: 0.0000 tp: 1.6267
00:59:48 '993055': request was accepted by server
00:59:48 '993055': request in process
00:59:48 '993055': order #9274884 sell 0.01 GBPUSD at 1.6287 was modified -> sl: 0.0000 tp: 1.6267
01:28:06 '993055': modify order #9274884 sell 0.01 GBPUSD at 1.6287 sl: 0.0000 tp: 1.6267 -> sl: 1.6275 tp: 1.6262
01:28:07 '993055': request was accepted by server
01:28:07 '993055': request in process
01:28:07 '993055': order #9274884 sell 0.01 GBPUSD at 1.6287 was modified -> sl: 1.6275 tp: 1.6262
01:30:27 '993055': instant order sell 0.01 GBPUSD at 1.6271 sl: 0.0000 tp: 0.0000
01:30:27 '993055': request was accepted by server
01:30:27 '993055': request in process
01:30:27 '993055': order was opened : #9275859 sell 0.01 GBPUSD at 1.6271 sl: 0.0000 tp: 0.0000
01:30:29 '993055': modify order #9275859 sell 0.01 GBPUSD at 1.6271 sl: 0.0000 tp: 0.0000 -> sl: 0.0000 tp: 1.6251
01:30:29 '993055': request was accepted by server
01:30:29 '993055': request in process
01:30:29 '993055': order #9275859 sell 0.01 GBPUSD at 1.6271 was modified -> sl: 0.0000 tp: 1.6251

Attached is a report from my Demo account (Where the EA is working great). Please do all you can to help me with this. I cannot thank you enough. Again, if you need additional info please let me know. Thank you again.

Sincerely,
Brett G.

 

Since you bought the EA, why not ask the the producer? It is near to impossible to know what causes the problem without any code?

BTW, this EA seams to be a no stoploss EA. I hope you know that even if it produce high gain, it can kill your account.

I have developed a few similar strategys which produced 100% per week but then kill the account. It looks as a good strategy until that day.

 

How in the world does this post differ from your previous one? Here's link to it, so you can find it more easily. Next time just bump the original post if you want to make sure that no coder overlooked it and it usualy pays to include some additional data.

o/

EDIT: and please don't post the answer to my question with somethin like "i put stuff in bold this time round."

 

Thank you both for your replies. zzuegg, I have sent several emails to the support teams of the EA and my broker, with no help and very little response. That is why I turned to this forum. forexcoder, my apologies for re-posting this article. I am very new to this forum and was unaware of proper forum etiquette. I know almost nothing about code and turned to this forum as a last resort since the EA provider and my broker have not helped whatsoever.

Under the navigator window in my mt4, under Expert Advisors the EA is greyed out, which I believe means there is no source code. Is that correct? I know it is shooting in the dark to solve this, I just figured most of you know more than I do about what could be the issue. The code is exactly the same and is working perfectly on the demo, but something is not right on the live account.

If this is unsolvable without having the code please let me know. Thanks again for your help.

-Brett G.

 

No problem, thought you were spamming for more attention :P

As things stand we can not really help you with NO CODE posted whatsoever. It's like asking about the Schrödinger's cat. I'm willing to help you since I currently have some free time, but i can not do it without you lifting the skirts a bit. If you're skittish about code, you may send a private message and I'll take a look and if you insist, i'll delete stuff afterwards - it's a hollow promise over the net, but I'm not here for money or ripping some1 off, but to improve my coding and knowledge by helping others.

I'm not sure about others (and i personally know noone here :P) but I think EAdeveloper and WHRoeder seem very knowledgable if you want second and third opinion or if you wish to trust someone who's a lot longer on these forums than I am.

Other than that, I really do hope you get in touch with the original EA producers. And I hope to god you didnt pay 2 much for it :)

o/

 

Thank you so much for your willingness to help forexcoder! When I purchased the EA I downloaded a zip file that contains a few pdf instructions and an .ex4 file. It didn't come with a .mq4 file. I tried opening MetaEditor to look for it, but I don't believe they provided the source code. In the navigator window under Expert Advisors, the icon is greyed out. Does that mean that there was no source code provided? Is there a way to find code for an EA with only having the .ex4 file? I would love to show you any code I have for it, but I cannot find it. Is there a way to convert an .ex4 file to find the code? Thanks again for your help with this. Talk to you soon.

-Brett G.

 

Well in a recent article I read that there is a possibility to "decompile" ex4 files as of late. Seems the popularity of MT4 terminal tackled some hackers to create a decompiler which (if i understand the article correctly) is available for a fee (" There is a utility available over the Internet, that allows to decompile ex4-files. Its authors have protected this software and are selling it."). I do not posess it :(, would be fun though :P

Grayed out EA means that the you do not have the mq4 file, correct. (at least my platform does it this way). This does not mean that your EA doesnt work. As you stated urself, the EA works quite alright when on DEMO account. To be honest, the EA should then work on your live account if settings are truly the same :)

Without the code it's impossible to figure out from your post where the problem is. Just for reference, would you show a screenshot of the moment your EA starts trading on DEMO, I'd like to see the "login" and "loaded successfuly", if there's any difference.

A consipracy theory could be that if you bought the EA from your broker and that it checks the server where you're trading and making you lose money on live server:) Let me calm you before you start to panic though, that most brokers WANT their clients to win money as it means more money for them too. But there have been scams in the past :)

Another thing that is more interesting is that your message log above looks more like the work of 2 different EAs: namely the first EA (the one where it's on real account) does not even try to modify orders with SL and tp, while the second one does so all the time. I can think of only a few reasons : the settings for the EA are not correct and not the same as when you put it on demo account; broker does not allow modifying orders, the ea checks it and doesnt even try to do it; the EA is made so u lose money :); or a nasty little buggedy bug. All of these are a good enough reason for you to contact your EA producer and demand a look into it or money back for faulty product. I hope that the agreement explicitly stated that the EA works on live accounts :))

Best of luck o/

PS: if you get fed up with the thing you bought, i wouldnt mind getting the mq4 for testing :P

 
brettgoda:

I would love to show you any code I have for it, but I cannot find it. Is there a way to convert an .ex4 file to find the code?

-Brett G.

hi, unfortunately it is easily possible to convert the ex4 back to mq4. But it is on the line from deep grey zone to illegale,more on the illegal side and of course against the etiquete.

I am sorry, but it seems you bought some piece of sh**. I assume this is a 149$ EA which you have both on a 1 site website full of testimonials and results and with a text in every color possible.

The last thing you can do is to try to get your money back, but since the support is already not a big help at all, i don't believe you have success.

I am sorry to bring you only bad news.

 

Some other points, Minimum Stoplevel, Freezelevel and maybe even the number of decimals could be possible differences between demo and live, They could be the reason for not modifying the orders, and the digits could also make your EA close the position. But this presumes really bad coding for an commercial EA.

Are there any errors in the log?

 

Hi there, Who know how exactly Anna Monti freebot works, my friend told it's useful tool for working in forex

 

How long ago was it bought? - EA might have internal demo account working only code but shut out on live account after a period of time.

Reason: