Download MetaTrader 5

please help stop out

To add comments, please log in or register
Max Pena
2725
Max Pena  

Hello


Hello

Closed an account within 2 seconds he say     :
We've studied your situation and found out that the hedge was not full, margin used was 4 usd at the moment of stop out.

It makes huge difference because margin for the fully hedged positions is 0 and they cannot be stopped out no matter what the market conditions are.

And if positions are not fully hedged, margin used is not 0, which means you have your margin level and equity checked upon every tick.

Dealing with dynamic spread makes floating result for your positions to change every time the spread is changed.

Let me explain the mechanism of this. Buy positions results depend on bid price and sell positions results denpend on ask price.

When spread becomes wider, one direction positions suffer losses while opposite direction positions do not provide adequate profit growth.

That is why floating result for the partly locked positions always decrease on the spread widening. May i remind you that if equity on the account reaches 0, all the opened positions are closed.

Usually spread are widened for the very short period of time, during major news issue, on market openings.

In this case, it was around 06:58, time of news issue regarding EUR, with significant prices moves and wide spread.

Relative large volume of opened order made every spread widening was dangerous.

You may see the main parameters of your account at the moment of stop out - margin level/balance/used margin in the 'Comment' field in the history tab of the MT.

Also you may compare our prices and spreads at any major European broker.

Stop out was executed without any kind of errors in full accordance to the Clients Agreement, therefore no orders results review is needed.

If you have any questions left about this situation, we will be glad to help you.



  The spread  had increased overnight at 2.7 and there were no problems
stand until the next day .
I have an indicator above shows the spread and was 1.6 and in 2 seconds
closed all orders leaving the account to 0. Now as I can I confirm that the spread was 1.6 at that time even they claim to know.

Anyone who has any idea?

Mirza Baig
2421
Mirza Baig  
maxbox:

Hello


Hello

Closed an account within 2 seconds he say     :
We've studied your situation and found out that the hedge was not full, margin used was 4 usd at the moment of stop out.

It makes huge difference because margin for the fully hedged positions is 0 and they cannot be stopped out no matter what the market conditions are.

And if positions are not fully hedged, margin used is not 0, which means you have your margin level and equity checked upon every tick.

Dealing with dynamic spread makes floating result for your positions to change every time the spread is changed.

Let me explain the mechanism of this. Buy positions results depend on bid price and sell positions results denpend on ask price.

When spread becomes wider, one direction positions suffer losses while opposite direction positions do not provide adequate profit growth.

That is why floating result for the partly locked positions always decrease on the spread widening. May i remind you that if equity on the account reaches 0, all the opened positions are closed.

Usually spread are widened for the very short period of time, during major news issue, on market openings.

In this case, it was around 06:58, time of news issue regarding EUR, with significant prices moves and wide spread.

Relative large volume of opened order made every spread widening was dangerous.

You may see the main parameters of your account at the moment of stop out - margin level/balance/used margin in the 'Comment' field in the history tab of the MT.

Also you may compare our prices and spreads at any major European broker.

Stop out was executed without any kind of errors in full accordance to the Clients Agreement, therefore no orders results review is needed.

If you have any questions left about this situation, we will be glad to help you.



  The spread  had increased overnight at 2.7 and there were no problems
stand until the next day .
I have an indicator above shows the spread and was 1.6 and in 2 seconds
closed all orders leaving the account to 0. Now as I can I confirm that the spread was 1.6 at that time even they claim to know.

Anyone who has any idea?

Yes spread widening is a common issue, even if you are not with shady broker. Normally it widens when there is low liquidity in the market. What is the issue ? Did you blow your account ?
Max Pena
2725
Max Pena  
Shunmas:
Yes spread widening is a common issue, even if you are not with shady broker. Normally it widens when there is low liquidity in the market. What is the issue ? Did you blow your account ?

The  issue is my account hold all the nigth when the spread was 2.7   and stop out and closed all orders when the spread was 1.6 on the news .  Before the news time the spread was 0.8 and increase

when the news relased to 1.6.


Now the problem is how i can verified to them at the spread was 1.6 when the news relased?


Maybe some EA , Script to read the spread on the week?

Mirza Baig
2421
Mirza Baig  
maxbox:

The  issue is my account hold all the nigth when the spread was 2.7   and stop out and closed all orders when the spread was 1.6 on the news .  Before the news time the spread was 0.8 and increase

when the news relased to 1.6.


Now the problem is how i can verified to them at the spread was 1.6 when the news relased?


Maybe some EA , Script to read the spread on the week?

Hi ! I am not a coder, so can't say that for sure. But there must be a way for spread log to be created. Please post job for the spread log EA and see if any programmer can help you with that.

 

Secondly, what was the pips difference between your hedged trades and what pair was it ?

Max Pena
2725
Max Pena  
Shunmas:

Hi ! I am not a coder, so can't say that for sure. But there must be a way for spread log to be created. Please post job for the spread log EA and see if any programmer can help you with that.

 

Secondly, what was the pips difference between your hedged trades and what pair was it ?

Hi

Thanks for reply ,  the max difference between orders was 40 pips on eurusd but i the pair moved from top to bottom and I had thought close all sell orders but failed in two seconds.

The most important is the spread , this cant closed my orders when the spread was 1.6 because when the spread was 2.7 on the night my account hold without problem , i think there are

a server delay . i mean maybe the sell orders reacted first  than buy orders and decrease my margin ,so i think this is the  reason  that my account was covered not.

Documentation on MQL5: Standard Constants, Enumerations and Structures / Trade Constants / Trade Orders in DOM
Documentation on MQL5: Standard Constants, Enumerations and Structures / Trade Constants / Trade Orders in DOM
  • www.mql5.com
Standard Constants, Enumerations and Structures / Trade Constants / Trade Orders in DOM - Documentation on MQL5
Mirza Baig
2421
Mirza Baig  
maxbox:

Hi

Thanks for reply ,  the max difference between orders was 40 pips on eurusd but i the pair moved from top to bottom and I had thought close all sell orders but failed in two seconds.

The most important is the spread , this cant closed my orders when the spread was 1.6 because when the spread was 2.7 on the night my account hold without problem , i think there are

a server delay . i mean maybe the sell orders reacted first  than buy orders and decrease my margin ,so i think this is the  reason  that my account was covered not.

Start making noise against the broker. Talk to their live chat. And give it on FPA (forexpeacearmy). They probably increased it as they might be monitoring your account. 
Max Pena
2725
Max Pena  
Shunmas:
Start making noise against the broker. Talk to their live chat. And give it on FPA (forexpeacearmy). They probably increased it as they might be monitoring your account. 
I think there are
a server delay i mean maybe the sell orders reacted first than buy orders and decrease my margin ,so i think this is the reason that my account was covered not.

Can someone understand better i cant understand .I dont know if this is correct !
If the sell orders reacted first than buy orders can give more spread if I calculate the difference between these order closing prices.


Today i have this answer :



Dear Client!

Most important thing in this case is execution prices.

Spread is just some characteristic of such execution prices.

You may easily estimate spread at the moment of stop out by your trading history.

Exact spread value at the moment of first order closing was 7.7 points.
reply
max pena () — Your message | 11:47 | Today

>> Pavel Kulakov

Please sir can you explain me more how i can estimate spread in this case i want to understand fully

78047215 2013.07.23 19:44 buy 0.10 eurusdm 1.32229 0.00000 0.00000 2013.07.24 06:58 1.32120 0.00 0.00 0.11 -10.90
so: -72.6%/-26.9/37.1

reply
Pavel Kulakov — EXNESS Support | 12:00 | Today

You should take closing price from a buy order and from a sell order that were closed consecutively.

In our example it is orders #77982681 and #78042630.

Difference between these order closing prices will show us spread value at the moment.



78048943 2013.07.23 20:10 sell 0.10 eurusdm 1.32256 0.00000 0.00000 2013.07.24 06:58 1.32189 0.00 0.00 -0.25 6.70
so: -89.5%/-29.6/33.1
78047215 2013.07.23 19:44 buy 0.10 eurusdm 1.32229 0.00000 0.00000 2013.07.24 06:58 1.32120 0.00 0.00 0.11 -10.90
so: -72.6%/-26.9/37.1
78046813 2013.07.23 19:38 sell 0.10 eurusdm 1.32239 0.00000 0.00000 2013.07.24 06:58 1.32189 0.00 0.00 -0.25 5.00
so: -74.6%/-29.6/39.7
78046435 2013.07.23 19:32 sell 0.10 eurusdm 1.32271 0.00000 0.00000 2013.07.24 06:58 1.32189 0.00 0.00 -0.25 8.20
so: -111.9%/-29.6/26.5
78045810 2013.07.23 19:19 buy 0.10 eurusdm 1.32282 0.00000 0.00000 2013.07.24 06:58 1.32120 0.00 0.00 0.11 -16.20
so: -112.8%/-26.9/23.8
78045736 2013.07.23 19:19 buy 0.10 eurusdm 1.32284 0.00000 0.00000 2013.07.24 06:58 1.32120 0.00 0.00 0.11 -16.40
so: -156.2%/-26.9/17.2
78045641 2013.07.23 19:19 buy 0.10 eurusdm 1.32280 0.00000 0.00000 2013.07.24 06:58 1.32120 0.00 0.00 0.11 -16.00
so: -88.3%/-26.9/30.5
78043671 2013.07.23 18:58 sell 0.10 eurusdm 1.32332 0.00000 0.00000 2013.07.24 06:58 1.32201 0.00 0.00 -0.25 13.10
so: -465.5%/-30.8/6.6
78042968 2013.07.23 18:55 sell 0.10 eurusdm 1.32304 0.00000 0.00000 2013.07.24 06:58 1.32189 0.00 0.00 -0.25 11.50
so: -149.1%/-29.6/19.8
78042770 2013.07.23 18:53 sell 0.10 eurusdm 1.32309 0.00000 0.00000 2013.07.24 06:58 1.32189 0.00 0.00 -0.25 12.00
so: -223.7%/-29.6/13.2
78042630 2013.07.23 15:10 buy 1.80 eurusdm 1.32230 0.00000 0.00000 2013.07.24 06:58 1.32078 0.00 0.00 1.93 -273.60
so: -36.6%/-20.4/55.5
78038302 2013.07.23 18:10 buy 0.10 eurusdm 1.32163 0.00000 0.00000 2013.07.24 06:58 1.32141 0.00 0.00 0.11 -2.20
so: -89.5%/-29.6/33.1
78036676 2013.07.23 17:48 buy 0.39 eurusdm 1.32212 0.00000 0.00000 2013.07.24 06:58 1.32120 0.00 0.00 0.42 -35.88
so: -156.2%/-26.9/17.2
78024509 2013.07.23 16:01 sell 0.39 eurusdm 1.32109 0.00000 0.00000 2013.07.24 06:58 1.32181 0.00 0.00 -0.98 -28.08
so: -62.6%/-26.9/43.0
78008349 2013.07.23 14:42 sell 0.10 eurusdm 1.32107 0.00000 0.00000 2013.07.24 06:58 1.32181 0.00 0.00 -0.25 -7.40
so: -61.6%/-26.9/43.7
77879341 2013.07.22 19:00 sell 0.82 eurusdm 1.31853 0.00000 0.00000 2013.07.24 06:58 1.32181 0.00 0.00 -4.10 -268.96
so: -37.7%/-26.9/71.4
77982681 2013.07.23 12:17 sell 0.78 eurusdm 1.31742 0.00000 0.00000 2013.07.24 06:58 1.32154 0.00 0.00 -1.95 -321.36
To add comments, please log in or register