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Kurren James Kidd  
When loaded on charts it prevents new bars from loading. Do you know how to fix it?
Kurren James Kidd  
Kurren James Kidd #:
When loaded on charts it prevents new bars from loading. Do you know how to fix it?

Never mind, it seems to work now. Not sure why it was doing that.

Kurren James Kidd  
Kurren James Kidd #:

Never mind, it seems to work now. Not sure why it was doing that.

Actually it's freezing chart updates again. New bars / candles are not forming when it's loaded onto the chart. Any ways you know of to troubleshoot this issue?

Vitaliy Kuznetsov  
Kurren James Kidd #:

Actually it's freezing chart updates again. New bars / candles are not forming when it's loaded onto the chart. Any ways you know of to troubleshoot this issue?

Hi. Let's be logical. No indicator is able to prohibit the chart from loading quotes. Probably a problem with the Internet, broker or terminal. Keep 2 identical charts open in the terminal (one with the indicator and one without it). When the problem appears again, look at both charts. I guarantee that there will be the same number of bars. Once again, it does not depend on the indicator.

If you have any questions, please attach a screenshot of the error. Any bug that can be reproduced will be fixed.

Kurren James Kidd  
Vitaliy Kuznetsov #:

Hi. Let's be logical. No indicator is able to prohibit the chart from loading quotes. Probably a problem with the Internet, broker or terminal. Keep 2 identical charts open in the terminal (one with the indicator and one without it). When the problem appears again, look at both charts. I guarantee that there will be the same number of bars. Once again, it does not depend on the indicator.

If you have any questions, please attach a screenshot of the error. Any bug that can be reproduced will be fixed.

It's for sure happening. Pictured is an example for a 1min chart, it shows 2 new bars load after I remove the indicator. I circled the current time in each screen shot to show I did not wait between screenshots to deceive you. I did a bit more testing and it's not causing the chart to freeze, it causes major lags and will not load new bars for minutes at a time or even longer. It happens intermittently though. So it will work at times then suddenly lag loading new bars. It also prevents new bars loading on other charts besides the one that the indicator is open. So when the indicator is uploaded to one chart it will prevent any other charts from loading new bars or makes them lag. This happens on my laptop and PC, and both my laptop and PC are modern. It also happens on different MQL5 accounts. No errors in the log either.

Kurren James Kidd  
Kurren James Kidd #:

It's for sure happening. Pictured is an example for a 1min chart, it shows 2 new bars load after I remove the indicator. I circled the current time in each screen shot to show I did not wait between screenshots to deceive you. I did a bit more testing and it's not causing the chart to freeze, it causes major lags and will not load new bars for minutes at a time or even longer. It happens intermittently though. So it will work at times then suddenly lag loading new bars. It also prevents new bars loading on other charts besides the one that the indicator is open. So when the indicator is uploaded to one chart it will prevent any other charts from loading new bars or makes them lag. This happens on my laptop and PC, and both my laptop and PC are modern. It also happens on different MQL5 accounts. No errors in the log either.

Only happens on one chart, the chart the indicator is loaded on. I was mistaken on that part. Maybe I should message you to prevent lengthy comments?

Vitaliy Kuznetsov  
Kurren James Kidd #:

Only happens on one chart, the chart the indicator is loaded on. I was mistaken on that part. Maybe I should message you to prevent lengthy comments?

This is not related to my indicator, because it is not possible to write a code that can prohibit loading new bars. I wrote about it on the forum in the MT5 topic. One user wrote that this problem occurs in different situations without any regularity. I think the developers know and will solve the problem. But I, as an indicator developer, have nothing to correct.

Vitaliy Kuznetsov  
Kurren James Kidd #:

Only happens on one chart, the chart the indicator is loaded on. I was mistaken on that part. Maybe I should message you to prevent lengthy comments?

At that moment when new bars do not appear, is the terminal frozen or not? And also check whether it is possible to switch the timeframe at that moment and whether new bars appear after the switch.

Vitaliy Kuznetsov  

Sorry I should've probably messaged you here instead. I think I found the issue with the indicator Profile Levels. When volume is very high on symbols like NASDAQ, the indicator causes a huge lag preventing new candles from forming. On that same symbol, when volume drops there are no issues. Another way to fix the lag is to lower the bars count to a very low number. I have a very modern PC so it is not an issue with my PC loading the indicator. If you know of a fix please let me know. Your profile levels indicator is one of my favorites!

I'll think about what can be done about this, but there may not be a quick solution, or there may not be one at all.

Kurren James Kidd  
I wanted to leave a final comment so anybody reading this doesn't get spooked from buying this indicator. The issue with bars not loading only happens on NASDAQ during peak trading hours with very high volume, this does not happen on any other symbol I've tested the indicator on. The indicator works as intended otherwise and I highly recommend it.
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