Hello.

The product is not working properly

The first feature that made me buy this product is not working properly

The most serious problem is not closing all buying and selling positions on the total profit as expected

But it either closes the selling positions only and leaves the buying positions open, or vice versa, and this is very dangerous.

Hello.

This product allows you to close either orders individually or with unidirectional order baskets.

That is, the functionality described by you as a whole is not represented in this algorithm.

Best Regards

Hello.

Please add this functionality that I described to you in this algorithm.

I paid money for this product just for this.

Hello, could you please help to update the Switch on the Workpad, as i have both MT5 and MT4. it show the same error during the switching.

thank you, looking forward for the update.

Best Regards,

Hello.

Thank you very much for letting us know about this issue. We will update the version of MT5 and MT4 too.

Best Regards

Hi,

How to put a Price Limit Order? I tried the Grid Function and set 0.5 lots, Multiplier 1.5, Step 25, Number 4. I expect the lot size will be 0.5, 0.75, 1.12, 1.68. But it give me 1.12, 1.68, 2.53, 3.79.

Is there any problem??? I have 3 orders of 1 lots before using grid function. How to put grid orders which start from a specific price? Now, I have to wait for the market price to reach my starting point which is USELESS!!!

More issues here....

After I set all parameters in POSITIONS page, I change to PENDING page and return to POSITIONS, all the setting I made was GONE and back to default!!! WTF!!! It cannot keep the setting I made!!!

More to come!!!

After change the TF of the chart, the setting reset again!!! 

Hello,

I saw an error in the volumes of the grid for first order - it has multiplicated volume like it is second order of grid, I apologize, we will fix it and publish an update before the end of this month. Thank you very much for reporting this issue.

Regarding the reset error when changing tabs / timeframes - unfortunately I could not reproduce something similar on my computer, all changes are saved absolutely correctly for me. Please send me some information about your situation via private messages (broker name, terminal build, type of trading account, settings you used and a screenshot of the "Experts" tab - if there was an error, it should be displayed there), I will install an identical terminal and try recreate your situation. We will check the code in the saving areas of all variables when switching tabs when we do an update, but as I wrote - I do not have an identical problem, so more detailed information from you will speed up for me to check the code and update the product in case any problems are found.

Thank you for writing.

Best regards