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Matthias Goehringer  

Hello why sometimes screenshot works when I open pending order and sometimes not?

The Hung Ngo  
Matthias Goehringer #:

Hello why sometimes screenshiot works when I open pending order and sometimes not?

Hello, this is usually a timing issue from MT5, not from Telegram.
Sometimes MT5 has not fully prepared the chart yet when the screenshot is requested, so the screenshot can fail intermittently.
Keeping the symbol chart open and adding a little delay usually fixes it.
I will improve the screenshot timing in the next update as well.
Matthias Goehringer  
The Hung Ngo #:
rt open and adding a little delay usually fix
Thanks, I have the chart open and delay 5000ms, sometimes works, sometimes not
Matthias Goehringer  
Matthias Goehringer #:
Thanks, I have the chart open and delay 5000ms, sometimes works, sometimes not
I improved performance of Terminal an charts and now it seems to work fine
The Hung Ngo  
Matthias Goehringer #:
I improved performance of Terminal an charts and now it seems to work fine

Hi, thank you for the update.
I’m glad to hear that after improving terminal and chart performance, everything seems to be working fine now.

It looks like the issue was related to MT4/MT5 chart responsiveness and loading speed, so your feedback is very helpful.

If the product is working well for you now, I would really appreciate it if you could leave a 5-star review on MQL5 Market. It helps a lot and supports future updates and improvements.

Thank you again for your feedback and support.

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