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Lukas Roth  
1228 TimYeh #:
Why haven't the orders been executed?

Hey Tim,

please have a look at the logfile in MetaTrader at the bottom of your terminal under “Experts”.

There you can see what went wrong. You will usually find a message like “invalid price” if the prices do not make sense compared to the current market price.

If you do not understand the logs, you can also send me a private message with a screenshot and I will help you.


Heykyu  

I bought the product and with help from chatgpt i could not run it because i get no verification code from telegram an in MT5 it says i no account. but i cant open an account. where can i get an older version to create an account so that i can get telegram code? Chat GPT summary:

Telegram Signal Trader v0.6.33 is stuck in authentication deadlock.
No Accounts menu visible before Telegram login.
Telegram verification code is never delivered.
Please provide a working version or workaround.

Lukas Roth  
Heykyu #:

I bought the product and with help from chatgpt i could not run it because i get no verification code from telegram an in MT5 it says i no account. but i cant open an account. where can i get an older version to create an account so that i can get telegram code? Chat GPT summary:

Telegram Signal Trader v0.6.33 is stuck in authentication deadlock.
No Accounts menu visible before Telegram login.
Telegram verification code is never delivered.
Please provide a working version or workaround.

If anyone faces the same problem, this is currently an issue on Telegram’s side. Some users do not receive the authentication code for a certain time. If you encounter this issue, you usually have to wait around 5 to 10 hours and it resolves itself.

For Heykyu, for example, it is already working again.

So if you have the same issue, just try again in 1 or 2 hours and check if you receive the code then.

peter6006  
Hello Lukas

I purchased “Telegram to MT5” a few days ago and have already successfully installed and tested it locally.
Now I am trying to install it on a VPS, but I am getting the following error messages:
MT5: “No connection between client terminal and server” and“Automated trading is forbidden for the account #######”
Algo Trading is active on MT5 itself and for the EA.

However, the following may be the cause:
I cannot connect Signal Trader to Telegram because I am not receiving a verification code from Telegram.

I have already successfully had an SMS sent to me from MT5 (on VPS), so I assume the issue is not related to the VPS.

Regards,
Peter

peter6006  
peter6006 #:
Hello Lukas

I purchased “Telegram to MT5” a few days ago and have already successfully installed and tested it locally.
Now I am trying to install it on a VPS, but I am getting the following error messages:
MT5: “No connection between client terminal and server” and“Automated trading is forbidden for the account #######”
Algo Trading is active on MT5 itself and for the EA.

However, the following may be the cause:
I cannot connect Signal Trader to Telegram because I am not receiving a verification code from Telegram.

I have already successfully had an SMS sent to me from MT5 (on VPS), so I assume the issue is not related to the VPS.

Regards,
Peter

Problem solved, it was a temporarily issue of Telegram as described above! :-)

How can I transfer my local setup to a VPS?
Which files do I need to copy?
Lukas Roth  
peter6006 #:
Problem solved, it was a temporarily issue of Telegram as described above! :-)

How can I transfer my local setup to a VPS?
Which files do I need to copy?

Perfect, glad to hear it sorted itself out and is working now.

You need to copy all files from your data folder. Go to %appdata% and then open the telegram.signaltrader.com folder. Replace everything inside that folder with the files from the same folder on your VPS. That will transfer all your settings.

Best regards, Lukas


Elias Ousman  
Realy good sofware stormgly advice buying he also help you if you get problems so again really good service.
Mohammad Khaled Abdallah Swedat  
Can you add an option to prevent duplicating the same signal? I have been waiting for this for a while, and it's causing me significant problems. 
Lukas Roth  
Mohammad Khaled Abdallah Swedat #:
Can you add an option to prevent duplicating the same signal? I have been waiting for this for a while, and it's causing me significant problems. 
I will implement it in the next update. sorry for the delay
Lukas Roth  
Jorge Luis Fernandez Barreto #:

Hello! im having this problem! can you guide me and tell me what im doing wrong?! thanks!



Hey
Can you check your windows antivirus history and see if it blocked something?
Jorge Luis Fernandez Barreto  
Lukas Roth #:
Hey
Can you check your windows antivirus history and see if it blocked something?

I found the problem. The Windows antivirus was detecting the program as a threat and preventing it from starting. After running it in administrator mode, the program started without any issues.

stefan laub  

hi,


I just bought it last day, a few questions:

- how can I set there currency to euro? we trade in euro.

- it seems to require a thousand separator for prices, our signal set superstars only for commas, will this be an issue? in the software setup it seems I cannot set no separator is used for thousands.

- if the SL is set in an extra message after the trade signal, how can I add this to the trade afterwards? I miss the "symbol" tag in the sl setting to identify to set the SL to which trade.(hope thsi question is clear?)


Thanks for help!:)

stefan laub  

sorry and an extra question:

i see the multiply risc setting, i assume that's the "hebel" (leverage)

is there a way to not set that to a fixed value but like to always the max possible? i usually use the max available when trading

thanks for help!

Lukas Roth  
stefan laub #:

hi,


I just bought it last day, a few questions:

- how can I set there currency to euro? we trade in euro.

- it seems to require a thousand separator for prices, our signal set superstars only for commas, will this be an issue? in the software setup it seems I cannot set no separator is used for thousands.

- if the SL is set in an extra message after the trade signal, how can I add this to the trade afterwards? I miss the "symbol" tag in the sl setting to identify to set the SL to which trade.(hope thsi question is clear?)


Thanks for help!:)

Hello Stefan,

  • The currency will automatically switch to euros if your trading account is connected.
  • If your provider does not use a thousand separator, you can simply remove those entries in your settings. Leaving them in place should not cause issues, but I recommend keeping only the necessary settings so the software can run optimally.
  • In the latest update (0.8.4), I added symbol and text placeholders for trade level modifications as well. You can now map sentences like “I move the SL of Gold to 4500” even if the message was not sent as a reply to the original trade opening message.

I hope this helps.

Best regards,
Lukas

Lukas Roth  
stefan laub #:

sorry and an extra question:

i see the multiply risc setting, i assume that's the "hebel" (leverage)

is there a way to not set that to a fixed value but like to always the max possible? i usually use the max available when trading

thanks for help!

The leverage is determined by your trading account and set by your broker. The software cannot change your account’s leverage.

The risk multiplier is applied to your defined risk per signal. For example, if you set your risk to 0.1 lot and use a risk multiplier of 2×, your final position size will be 0.2 lot.

Umarhuss786  

Hi Lukas


I've purchased the product and configured the settings and is connected to telegram channel but it hasn't taken any trades. What could be the issue?

Lukas Roth  
Umarhuss786 #:

Hi Lukas


I've purchased the product and configured the settings and is connected to telegram channel but it hasn't taken any trades. What could be the issue?

Hey
What does the logfile say in the Signal Trader and in the metatarder as soon you receive a signal?
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