Yusuf Mohamed Noor Hasa Saleh

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Withdrawal request delayed — no Service Desk response

Hello, I submitted a withdrawal request in 15th of september and completed all verification steps. It has now been more than 3 days without processing. I also opened a Service Desk ticket #5588920 3 days ago , but I have not received any reply. This delay is causing me concern, as withdrawals

EA Disappears from Trading Account & VPS on MQL5 — No Trades Until Reattached

Hello everyone, I'm facing a recurring issue while running Expert Advisors (EAs) on MQL5 VPS, and I’m hoping someone can shed some light on what’s going wrong. Everything starts off working perfectly — my EA is attached to the chart, synced to the VPS , and trades are being executed regularly

How do i report an EA author?

Hello team, months ago i bought an expert from MQL5 as i tested it before and the results was amazing. but when i bought it the way how the EA works is way diffrent and it keeps losing trades. however the author has deleted the EA after a while and not even updating the expert. The EA made me much

Help please

Hello, I've been using an EA expert in MT5 since a long time for my main account. i just opened a new secondary account in MT5 and once I log into it the EA goes under the secondary account. is it a glitch or is it actually moving there? and any recommendation because I wanna open the same bot for

VPS question

I have a question regarding VPS, if the server location has changed by its self do I have to redo the setup for my EA installed in the chart or it will be automatically connected to the new location? because I've noticed that the location is changing many times everyday recently. thanks

VPS Hosting server

Hello guys, I noticed that my hosting server location was changed in the VPS and the Ping now is 5.79 (London LD4 19). is there a way to make it faster or change the hosting server location? because I am unable to change it in the MQL5 website. And I think 5.79 Ping is slow as a rented VPS. thanks