signal subscription

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forex563
63
forex563  

i have subscribed to a signal but im not getting anything from the signal provider .the signal appears under (my subscriptions )but when i check the signal in full detail it says i must subscribe..

i have highlighted the problems in red

 

thank you 

Files:
mql5.jpg 145 kb
mql52.jpg 211 kb
Sergey Golubev
Moderator
106036
Sergey Golubev  
You can write to the service desk wwith whole the details.
forex563
63
forex563  
Sergey Golubev:
You can write to the service desk wwith whole the details.
i did but they never reply i even sent them an email the contact number never goes through
Sergey Golubev
Moderator
106036
Sergey Golubev  
forex563:
i did but they never reply i even sent them an email the contact number never goes through
I do not think they reply on same day - it takes some days. 
But it is better to contact with them anyway.
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